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Why QR Codes Don't Work - Forbes - 0 views

  • Giving the consumer an option to scan a QR code which leads them to a website that is not optimized for the device they use to scan it is like sending someone with a broken arm in to get a full-body physical. People use QR codes to take action directly, so don’t make them jump through hoops, pinching, zooming and navigating through a messy desktop site. Give them what they want: a mobile experience.
  • the QR codes that perform far better are the ones that offer consumers a benefit for scanning.  This means providing a discount, special offer or inclusion in some sort of exclusive program in order to provide customers a return on investment for their time. Of course, clever marketers can find plenty of ways to provide a reward for scanning while still integrating plenty of branding as well.
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Smartphone Users Deal With Glitches | Akgulian - 0 views

  • The Pew survey also showed that the majority of cell phone users experiencing glitches are African Americans and Hispanics. “This might be tied to the fact that African-Americans and Hispanics are more likely than whites to rely on their cell phones as their primary or exclusive phones for calling and for Internet access,” a note in the survey said.
  • The survey revealed that 72% of mobile phone users have complained about dropped calls, with some of them having the problem more than once a week. Some 68%, on the other hand, reported spam messages and unwanted sales and marketing calls. When it comes to mobile web browsing, 77% of people surfing the Internet using their cellphones have been struggling with slow download speeds.
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Mobile commerce and its impact on programs for affiliate marketing - QR Code Press - 0 views

  • it is expected that in the United States alone, there will be 115.8 million smartphone users by the time this year comes to an end.
  • Statistics indicate that 64 percent of smartphone owners already take part in mobile commerce.
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Census Report Highlights Internet-Access Gaps - Digital Education - Education Week - 0 views

  • Less than two-thirds of black and Hispanic respondents reported living in a household with computer and/or Internet access, compared with more than three-quarters of other ethnic groups, and about 86 percent of Asian Americans.
  • Holders of bachelor's degrees or higher were found to be more than twice as likely to live in households with a computer and/or Internet access as were people who had not completed high school.
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    Data supporting mobile used more for internet access among lower income users.
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NeoMedia: QR code scanning increased by 39 per cent in Q2 | Mobile content industry new... - 0 views

  • It posts regular usage updates, and its latest shows QR code scanning in Q2 was up by 39 per cent on Q1, with 1D barcode scanning up 41 per cent.
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Small business growth is still driven by mobile commerce and marketing - QR Code Press ... - 0 views

  • mong the 500 owners of small businesses who were respondents in the survey, 14 percent have a mobile website that is unique from their standard site. From that group, 84 percent stated that “they have seen an increase in new business activity due to their mobile marketing efforts.”
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% of Mobile Web Traffic Growing Past Half in Some Places | Wireless And Mobile News - 0 views

  • While 7.96% of US Web traffic is mobile, in some countries mobile web accounts for over 50% of web traffic.
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Online Marketing in 2012 - What You Need To Know [Infographic] « « Prestige M... - 0 views

  • # Mobile searches increased by 400% in 2011. # 70% of all social networkers are also online shoppers. # Over 50% of ecommerce store visits occur when consumers are logged onto Facebook. # 68% of businesses plan to integrate social media marketing with their e-mail marketing. # Conversion rates are 105% higher for consumers that interact with ratings and reviews.
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Why I Follow Whole Foods | Social Media Today - 0 views

  • These local accounts allow Whole Foods to take a more targeted marketing approach, reaching out to local customers and answering specific questions.
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12 Key Social Media Takeaways from Top Social Media Experts | Social Media Today - 0 views

  • 1.Act
  • 2. It’s not about creating accounts, It’s what you do with them
  • 3.Collaboration is necessary for Social Media success
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  • 4. Life is not about being liked it’s about being effective
  • 5. Content Isn’t Great Until It’s Shared
  • 6. Twitter Golden rule – Give before you get
  • 7. Figure Out Your Customer’s Dream & Sell them
  • 8. For small business owners, Word Of Mouth Starts With You
  • 9. Our networks are our most important assets
  • 10. Online Video can help captivate, engage, and stimulate your audience
  • 11. What can be found, can be optimized
  • 12. You cannot qualify a gain without the ability to measure it
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QR Codes Are Useless Eye Candy Unless You Add Strategic Intelligence Behind Them - Busi... - 0 views

  • 48% of the respondents in the AT&T Mobile Marketing Survey point to an increase of 10% to 25% in traffic, while 14% have increased traffic 26% to 50%.
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    48% of the respondents in the AT&T Mobile Marketing Survey point to an increase of 10% to 25% in traffic, while 14% have increased traffic 26% to 50%.
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Study underlines the importance of mobile commerce to shoppers - QR Code Press | QR Cod... - 0 views

  • It suggested that 34 percent of smartphone users have bought a product or service with their mobile device, whereas only 20 percent of standard phone users had done the same.
  • Across all of these device users, there has been an 8 percent increase in interest for using a mobile device as a part of the overall shopping experience and to make a purchase over the last two years. Again, among both feature phone and smartphone users, 38 percent feel that being able to buy products using a mobile device is at least somewhat important. In this, smartphones feel more strongly that this is the case, as 59 percent of them believe that it is as least somewhat important to be able to buy something using the device.
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Survey: New U.S. Smartphone Growth by Age and Income | Nielsen Wire - 0 views

  • While overall smartphone penetration stood at 48 percent in January, those in the 25-34 age group showed the greatest proportion of smartphone ownership, with 66 percent saying they had a smartphone. In the same age group, 8 of 10 of those that had gotten a new device in the last three months chose a smartphone. Among those who chose a device in the last three months, more than half of those under 65 had chosen a smartphone.
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Report: The Power of the African-American Consumer | Nielsen Wire - 0 views

  • 33% of all African-Americans own a smartphone.
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    September 22, 2011
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Lessons from the Top 5 Mobile Commerce QR Code Campaigns of Q1 2012 | Business 2 Community - 0 views

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ScanLife to show the effectiveness of QR codes in marketing - QR Code Press | QR Code P... - 0 views

  • Per ScanLife’s recent 2012 quarterly report consumers are scanning a lot more now, by about157% from this same time last year.
  • Today, more consumers are attached to smart phones and other such devices than they have ever been in the past. This has created an opportunity that businesses have been unable to ignore. QR codes have been identified as an effective way to reach out to these consumers, and many companies have begun using the black and white barcodes to promote goods and services. These companies have found that using QR codes can be tricky, however, with many failing to utilize them effectively.
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U.S. magazines show resounding favor for QR codes - QR Code Press | QR Code Press - 0 views

  • 99% of the top 100 U.S. magazines utilized QR codes in the first quarter of 2012. QR code use in this sector is up 288% over the same period in 2011, showing that publishers are beginning to take the codes more seriously. The report notes that these magazines used at least one QR code, which could be associated with advertising, service promotions, or exclusive digital content that is a companion to the magazine itself.
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4 Ways Marketers Can Keep QR Codes From Dying - QR Code Press | QR Code Press - 0 views

  • As more and more Americans turn to their mobile phones for information, the potential for QR codes grows ever larger. (Smart phone proliferation surged above 50% in early 2012). So, rather than wait for QR codes to die or, conversely, assume they’ll be just fine, marketers should take proactive steps to use QR codes more effectively right now.
  • First, businesses need to have offers that are QR code-specific.
  • Second, there is a difference between using QR codes in unique ways to get noticed, and using QR codes in unique ways just to be weird.
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  • Third, put QR codes in places that smart phone users will see. Remember that 100% of QR codes are scanned by smart phones.
  • Fourth, sometimes marketers make it too difficult on themselves. They try to force a type of engagement they want.
  • When someone scans a QR code it should automatically call your business. (This helps businesses too because phone calls produce substantially higher close rates than web visits).
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Unhappy Customers? How to Respond Using Social Media | Social Media Today - 0 views

  • Be Prepared
  • Respond in a Timely Manner
  • Handle Public Grievances Privately
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  • If possible, a response time of less than 24 hours is ideal, which means that someone must regularly monitor your social media platforms for new activity.
  • On the same token, don’t limit your responses to negative comments only. Reward the positive comments by “Liking” them or responding with a positive comment of your own
  • think of five to 10 of the most common issues customers might complain about,
  • From there, write a response to each of the criticisms that addresses the concern in a professional manner and offers a next step or plan of action to resolve the problem.
  • Don’t try to hash it out in back and forth posts on your profile page, always take it behind the scenes after your initial public response.
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