What Twitter Users Think About the Brands They Follow - eMarketer - 0 views
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the share following brands at 21% of the total
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Overall, 50% said that after following a company’s tweets they were more likely to purchase from the firm, and among men the share was 55%. An even stronger majority said they would be more likely to recommend the brand to others, at least in the case of a few companies they followed.
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If brands what them to do so, they will have to give their followers what they want. Aside from promotions and discounts, that means information—61% follow brands so they can be the “first to know” what’s hot—and exclusive content (36%), along with content they can share with others and pass along via retweets (28%).
http://www.jeffbullas.com/2010/05/26/how-best-buy-energized-170000-employees-with-socia... - 0 views
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Internally they use Forums such such as Geek Squad Forums and “Best Buy Community” which is a place to ask questions and to exchange ideas, information, opinions and tips with other technology users
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Wikis like the Best Buy “Loop Marketplace” which is for employee suggestions (an electronic suggestion box), as well as stock market simulation game where instead of trading stocks, employs post predictions of what will be hot in the future and other employees value those ideas by buying them.
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Video’s such as the internal competition for “best video” to encourage employees to sign up to the pension plan
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BC_BrandAdvocates.pdf (application/pdf Object) - 4 views
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How to Build Advocates for Your Brand Here are four actionable ideas to begin building and capitalizing on advocates for your brand. 1. Be authentic 2. Gather feedback from your customers and employees 3. Create community among all stakeholders 4. Be people‐centric-nurture, nurture, nurture your customers, employees and other key stakeholders
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great find!
The Friendship Model: How to build brand advocacy in a consumer-driven world. - 1 views
bzz agent - 0 views
Short Term vs. Long Term Marketing Efforts: An Overview - 0 views
Achieve Marketing Objectives - 0 views
Energy Marketing: 7 Energizing Direct Marketing Ideas :: Wright-To-Know.com | Digital a... - 0 views
Create Brand Superfans - Matthew Rhoden - Harvard Business Review - 1 views
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But how does one go about turning customers into advocates?
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Silence detractors.
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Build a solid and positive customer experience.
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Customer vs. brand advocacy - 0 views
Best Practices for Building Brand Advocacy in Social Media | Business 2 Community - 0 views
Does Social Media Mean that Traditional Marketing is Obsolete? - 2 views
A Field Guide to Brand Advocates - 0 views
Social Media vs. Traditional Marketing - 0 views
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