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For the last decade we have been researching these issues, and much of that work is represented and described here. Most recently, we have undertaken a large-scale research project designed to assess people's understandings of credibility across the wide range of digital information resources available today, including new and emerging forms. Through this work our goal is to learn more about how people find and use online information that they believe to be credible, and to refine and develop appropriate theories of credibility assessment in the contemporary media environment. What we learn in this research will help to advance social science, improve how we educate people to think critically, and contribute to discussions of public policy development.

n noting the potential power of social networking tools for organizing mass change, I thought out loud for a moment about what kinds of dangers might emerge. It struck me, as I spoke, that there is a terrible analogy that might be applicable: the use of radio as a way of coordinating bloody attacks on rival ethnic communities during the Rwandan genocide in the early 1990s. I asked, out loud, whether Twitter could ever be used to trigger a genocide.

In a 1999 presentation for the Montreal Institute for Genocide and Human Rights Studies, Professor Frank Chalk noted five circumstances that would allow the maximum intensity of a media-driven response to a crisis: the introduction of a new medium of communication, such as radio [or Twitter]; the use of a completely new style of communication; the wide-spread perception that a crisis exists; a public with little knowledge of the situation from other sources of information, and a deep-seated habit of obeying authority among the target audience. All of these circumstances pertain to the promulgation of the genocide in Rwanda in 1994 and many of them are found in other cases of genocide and genocidal killings, as well. It's easy to see how well this model applies to the Iranian situation, too. This shouldn't be read as an indictment of social networking technologies in general, or of Twitter in particular. As I said at the outset, I'm thrilled at how critical this technology has been to the viability and potential success of the pro-democracy demonstrations. As the cat-and-mouse game around proxy servers further suggests, the only way for a state to entirely cut off the use of these kinds of tools is to kill its own information networks, blinding itself and effectively removing itself from the global economy. What I'm arguing, however, is that we shouldn't see the positive political successes of emerging social tools as being the sole model. We should be aware that, as these tools proliferate, they will inevitably be used for far more deadly goals.

We’ve spent a lot of time at my school thinking about the concept of Personal Learning Networks (PLNs). We live in an age of information abundance. Our students need to learn how to find, evaluate, organize, synthesize, remix and re-purpose information in order to understand and solve complex problems.A PLN isn’t a particularly new idea; learning networks have existed for a long time. What’s new is the reach and extent that’s now possible for a PLN, with technology and global interconnectedness providing the opportunity for a much wider, richer and more diverse PLN than ever before.

With news organizations beginning to create special positions to manage the use of social media tools, such as the recently appointed social editor at The New York Times, journalism schools are starting to recognize the need to integrate social media into their curricula. That doesn’t mean having a class on Facebook () or Twitter (), which many college students already know inside and out, but instead means that professors are delving into how these tools can be applied to enrich the craft of reporting and producing the news and ultimately telling the story in the best possible way.

1. Promoting Content Social media tools are bringing readers to news sites and in many cases are increasing their Web-traffic. This isn’t just through the news organizations’ own social media accounts, but those of their writers that tweet, post, share and send links to their organization’s content. Each writer has a social network, and using social media tools to promote and distribute content increases the potential readership of the article being shared. Sree Sreenivasan, dean of student affairs at Columbia Graduate School of Journalism, said this is one of the most basic and yet very important social media uses for journalists.

3. News Gathering and Research The power of real-time search is providing journalists with up-to-the-second information on the latest developments of any news, trends and happenings, worldwide. Jeff Jarvis, a professor and director of interactive media at the City University of New York’s Graduate School of Journalism, said it’s important for students to know how to use real-time searches to gather information and keep up on what is breaking. This includes, but is not limited to, using search on Twitter, FriendFeed (), OneRiot, Tweetmeme, Scoopler, and SearchMerge.

Most mobile devices in Africa only have voice and SMS capabilities, and so we are focusing our technological efforts in that continent on SMS. Today, we are announcing Google SMS, a suite of mobile applications which will allow people to access information, via SMS, on a diverse number of topics including health and agriculture tips, news, local weather, sports, and more. The suite also includes Google Trader, a SMS-based “marketplace” application that helps buyers and sellers find each other. People can find, "sell" or "buy" any type of product or service, from used cars and mobile phones to crops, livestock and jobs. We are particularly excited about Google SMS Tips, an SMS-based query-and-answer service that enables a mobile phone user to have a web search-like experience. You enter a free form text query, and Google's algorithms restructure the query to identify keywords, search a database to identify relevant answers, and return the most relevant answer.

Google SMS is a suite of mobile applications that allows you to find information on topics as diverse as sexual & reproductive health, and agriculture to sports scores and weather. It also includes a new marketplace application, Google Trader, that will help buyers and sellers find each other; use it to buy and sell electronics, crops, tools, cars, properties, or anything else that you need or have. To start using Google SMS Search, simply text message your search query to one of the following short codes and we’ll text message back your results:

Certainly, there is a powerful new force developing here. Citizens who previously had little voice in public are using cheap Web tools to tell the world about the drama that has unfolded since President Mahmoud Ahmadinejad was declared the winner of Iran's presidential election. The government succeeded last week in exerting control over Internet use and text-messaging, but Twitter has proven nearly impossible to block. The most common search topic on Twitter for days has been "#iranelection" -- the "hashtag" for discussions about Iran -- and international media outlets are relying on information and images disseminated by ordinary citizens via Twitter feeds. Yet for all its promise, there are sharp limits on what Twitter and other Web tools such as Facebook and blogs can do for citizens in authoritarian societies. The 140 characters allowed in a tweet do not represent the end of politics as we know it -- and at times can even play into the hands of hard-line regimes. No amount of Twittering is going to force Iranian leaders to change course, as Ayatollah Ali Khamenei, the country's supreme leader, made clear during Friday prayers with his stern rebuke of the protesters. In Iran, as elsewhere, true revolution can only happen offline.

Taken together, this environment offers a wealth of opportunities for new kinds of data-and information-intensive, distributed, collaborative, interdisciplinary scholarship.

it doesn’t shift quickly.

tenure system is a much stronger driver of scholarly infrastructure than is technology