Group items tagged

1. the passion conversation, not the product conversation -

2. begin with the first conversation

3. have inspirational leadership

But we note two trends that suggest a bleak future: the increase in non-anonymous mob participation and the evolution of online services towards ever more efficient and real time communication platforms that facilitate mob creation and growth like never before. Things are changing online way too fast for society and culture to adapt. Something will eventually break. I’m going to pick on FriendFeed in this post because I believe it is the nearest thing to Shangri-La for mob justice enthusiasts.

Certainly, there is a powerful new force developing here. Citizens who previously had little voice in public are using cheap Web tools to tell the world about the drama that has unfolded since President Mahmoud Ahmadinejad was declared the winner of Iran's presidential election. The government succeeded last week in exerting control over Internet use and text-messaging, but Twitter has proven nearly impossible to block. The most common search topic on Twitter for days has been "#iranelection" -- the "hashtag" for discussions about Iran -- and international media outlets are relying on information and images disseminated by ordinary citizens via Twitter feeds. Yet for all its promise, there are sharp limits on what Twitter and other Web tools such as Facebook and blogs can do for citizens in authoritarian societies. The 140 characters allowed in a tweet do not represent the end of politics as we know it -- and at times can even play into the hands of hard-line regimes. No amount of Twittering is going to force Iranian leaders to change course, as Ayatollah Ali Khamenei, the country's supreme leader, made clear during Friday prayers with his stern rebuke of the protesters. In Iran, as elsewhere, true revolution can only happen offline.

n noting the potential power of social networking tools for organizing mass change, I thought out loud for a moment about what kinds of dangers might emerge. It struck me, as I spoke, that there is a terrible analogy that might be applicable: the use of radio as a way of coordinating bloody attacks on rival ethnic communities during the Rwandan genocide in the early 1990s. I asked, out loud, whether Twitter could ever be used to trigger a genocide.

In a 1999 presentation for the Montreal Institute for Genocide and Human Rights Studies, Professor Frank Chalk noted five circumstances that would allow the maximum intensity of a media-driven response to a crisis: the introduction of a new medium of communication, such as radio [or Twitter]; the use of a completely new style of communication; the wide-spread perception that a crisis exists; a public with little knowledge of the situation from other sources of information, and a deep-seated habit of obeying authority among the target audience. All of these circumstances pertain to the promulgation of the genocide in Rwanda in 1994 and many of them are found in other cases of genocide and genocidal killings, as well. It's easy to see how well this model applies to the Iranian situation, too. This shouldn't be read as an indictment of social networking technologies in general, or of Twitter in particular. As I said at the outset, I'm thrilled at how critical this technology has been to the viability and potential success of the pro-democracy demonstrations. As the cat-and-mouse game around proxy servers further suggests, the only way for a state to entirely cut off the use of these kinds of tools is to kill its own information networks, blinding itself and effectively removing itself from the global economy. What I'm arguing, however, is that we shouldn't see the positive political successes of emerging social tools as being the sole model. We should be aware that, as these tools proliferate, they will inevitably be used for far more deadly goals.