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Ed Webb

Sex, Social Mores, and Keyword Filtering: Microsoft Bing in the "Arabian Countries" | O... - 0 views

  • There is no filtering by keywords if a user chooses another country (e.g., United States, Canada) as their location even if they are physically located in an Arab country. - One anomaly we found when probing filtering by keywords is that filtering does not work if a filtered Arabic keyword is used together with another non-filtered keyword. For example, a search using the Arabic word for “sex” is banned, but using the Arabic term for “sex stories” is not banned.
  • We found no evidence of filtering of keywords in Arabic or English that could return results in other content categories. We tested keywords that could yield politically sensitive content (e.g., “democracy”, “freedom”, “opposition”), content related to violence and terrorism (e.g., “torture”, terror”, “explosive”), Web sites related to minority and religious rights (e.g., “Shiite”, “Baha’i”, “Christian”, “Jews”), and content related to women’s rights (e.g., “gender”, “equality”). None of the tested keywords were found banned.
  • It is interesting that Microsoft’s implementation of this type of wholesale social content censorship for the entire “Arabian countries” region is in fact not being practiced by many of the Arab government censors themselves. That is, although political filtering is widespread in the MENA region, social filtering, including keyword filtering, is not practiced by all countries in MENA. ONI 2007-2008 and 2008-2009 testing and research found no evidence of social content filtering (e.g., sex, nudity, and homosexuality) at the national level in countries such as Algeria, Egypt, Iraq, Jordan, Lebanon, and Libya.10
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  • filtering at the keyword level results in overblocking, as banning the use of certain keywords to search for Web sites, not just images, prevents users from accessing—based on Microsoft’s definition of objectionable content—legitimate content such as sex education and encyclopedic information about homosexuality.
  • The current approach uses a region-wide standard for filtering content as opposed to the more targeted, granular, and country-specific policy. A more targeted approach—either country-based or preferably, defined by the user—is more generally consistent with minimizing the impact on freedom of speech. Through its involvement in the Global Network Initiative, Microsoft has signaled its willingness to be at the forefront in protecting freedom of expression around the world. It is difficult to reconcile this position with Bing’s current filtering standards.
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