Somewhere along the line, we decided that good customer service trumps every other library value. That could be connected to the fact that some of our more vocal faculty are bullies and we have been intimidated by them. But it's mostly because it's one value that works for both libraries and for corporations. We care about service. And that works out swell for big publishers.

The demand for scientific literature in developing countries had gone unfulfilled for many years with thousands of students, researchers and academics struggling to gain access to current scientific information. While students were unable to access the literature and acquire the knowledge they needed, researchers and academics were confronted with mounting difficulties in publishing their findings in peer-reviewed journals, updating their teaching curricula and identifying funding. The collective name for three programmes - HINARI, AGORA and OARE - Research4Life provides developing countries with free or low cost access to academic and professional peer-reviewed content online

HINARI Programme set up by WHO together with major publishers, enables developing countries to gain access to one of the world's largest collections of biomedical and health literature. More than 7,500 information resources (in 30 different languages) are now available to health institutions in 105 countries, areas and territories benefiting many thousands of health workers and researchers, and in turn, contributing to improve world health.

very, very cool!

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The Internet Archive, in conjunction with 150 libraries, has rolled out a new 80,000 e-book lending collection today on OpenLibrary.org. This means that library patrons with an OpenLibrary account can check out any of these e-books.

"Listed below are tips to protect yourself and your family from various forms of Internet fraud." This site also includes details about the most common types of Internet fraud.

includes a pdf of subject headings suggested by Sandy that have been adopted by LSCH. go Sandy!

To learn how students use websites, we conducted observational research with 43 students in 4 countries (Australia, Germany, the UK, and the USA). Participants ranged in age from 18 to 24 years and included 18 men and 25 women.