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Good managers-even great ones-can make spectacularly bad choices. Some of them result from bad luck or poor timing, but a large body of research suggests that many are caused by cognitive and behavioral biases.

BM's Watson Artificial Intelligence System is capable of searching across vast repositories of unstructured data and returning answers to natural language queries, but it won't replace humans. Instead, the system will augment humans and help us to make better decisions.

"The government wants to move towards a 'data culture' to make better spending decisions, says minister responsible for digital reform, Matt Hancock"

"Here we present four specific approaches to the creation of what we call digital "hives"-electronic hubs bristling with collective activity and designed to solve a particular problem or set of problems, to drive new habits, and to encourage organizational change (exhibit). Digital tools to facilitate networking and collaboration propel these "horizontal" cascades, which at their best can weave new patterns of engagement across geographic and other organizational boundaries. In this way, they make it possible to have new conversations around problem solving, unlock previously tacit knowledge, and speed up execution. "

Whilst advocating the use of storytelling to illustrate key facts in data, the article highlights the detrimental side of storytelling, which can undermine good decision making. When we are trying to build a story from data we fail to recognize that most stories we are supposed to glean from data cause cognitively dissonance.

" Link to the Gurteen web site where he's showing this video of Jimmy wale, the founder fo wikkipedia - makes for interesting listening..."

" Experienced based design (ebd) is a new way of bringing patients and staff together to share the role of improving care and re-designing services. It is being developed by the NHS Institute for Innovation and Improvement as a way of helping frontline NHS teams make the improvements their patients really want."

"Series of short video clips on what social media is and how businesses can make the most of it in the future.."

"Informal networks and the making of marketplaces"

"This Australian start-up doesn't make beer, it sells the customer's idea of what their beer should be. "

"Trampoline, who are presenting at The KIN 'Locate, Collect, Connect' quarterly workshop, have been attending the 'Enterprise 2.0' event in Boston. Here they blog about what's different, what makes a great party and what's hot (certainly not the toaster!)"

"Laurie Lock Lee's home page - makes for very interesting reading..."

"Laurie Lock Lee's home page - makes for very interesting reading..."

Also includes a link to his recent Newsnight interview on 'fingerprinting' wher he explains some of his reserach about the affect of 'context' on decision making (in relation to finger-print experts in this example")

"summary of commercial and other reasons why it makes sense for organisaitons to leverage group learning."

Wall Street journal / MIT Sloane Management Review article. How emerging markets are leading the way in thinking about markets in a downturn. The examples mainly come from marketing and product placement, but these are great lessons in how to think differently about an existing business model. The batteries pricing / packaging example was a neat way of presenting an existing offering in a more attractive & acceptable way during a downturn. The item about focussing on your existing customer base rather than new market opporunities got me thinking about how we use existing knowledge. The analogy works for me, because leveraging what we already know makes more sense than the cost of buying in expertise etc.

as the stock market bounced along on the bottom, I leavened the gloom by speaking with Chris Meyer, a keynote speaker at APQC's upcoming 2009 knowledge management conference. With a background in economics and innovation, Chris's job as chief executive of Monitor Networks is to suggest new ways to sense and think about complex--and sometimes alarming--situations.

Public collaboration, network effects, crowdsourcing - call it what you will, the read/write web is based largely on projects where the value of the whole is greater than the sum of countless parts. Those parts are contributed by individual people all over the world, often for free. It's world-changing stuff, but can businesses make effective use of this paradigm?