Group items tagged

" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence. We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""

1.ChatOps and activity streams are an important part of a connected company's infrastructure. 2. We need better AI and other tech to help deal with chat overload. 3. Tools like Slack could be very well-suited to supporting networks of small teams. 4. We are just getting started with chat and messaging in the workplace, so there is much still to learn. 5. Early adopters declare things 'over' before second wave adopters have even used them. Let's wait and see what happens at scale

The coming-of-age of artificial intelligence, 'social robots' and big data is having a massive impact on the way decisions are made in organisations. It follows that if we are to maximise know-how and expertise, the outputs from this technology-enabled channel must be integrated into how we work. Augmenting judgment and experience in this way also supports the move towards evidence-based decision making.

"Value Networks and the true nature of collaboration meets this challenge head on with a systemic, human-network approach to managing business operations and ecosystems. Value network modeling and analytics provide better support for collaborative, emergent work and complex activities."

"Gamification, as research firm Forrester defines it, is "the insertion of game dynamics and mechanics into non-game activities to drive a desired behavior." To be successful, businesses need to engage their communities in ways that match business goals, whether that's by increasing communication with employees and customers, reducing support costs, or promoting a greater sense of community and recognition."

Social media is having an increasingly pervasive influence on both personal and professional life. But there is still widespread ignorance about the risks associated with using it. The Snowden revelations gave us the first insight into how our personal data is being "harvested" by both companies and governments, and not all of it for benign purposes. This (preliminary) declaration of digital human rights is something that perhaps we should all give serious consideration to supporting.

" The National Innovation Centre (NIC) is part of the Technology and Production Innovation Directorate of the NHS Institute which aims to improve healthcare through technological innovations. Anyone can assess their idea via an online assessment and share their assessment with the NIC if they wish. The NIC considers whether the idea helps to meet a priority area in healthcare and may be able to support the development of the innovation. "

" backstage.bbc.co.uk is the BBC's developer network to encourage innovation and support new talent. Content feeds are available for people to build with on a non-commercial basis."

" backstage.bbc.co.uk is the BBC's developer network to encourage innovation and support new talent. Content feeds are available for people to build with on a non-commercial basis."

Every industry is becoming an analytics industry because of the inclusion of data-driven technology. Traditional industries, such as healthcare and finance, are actually purchasing analytic technologies with the intent of becoming digital leaders in their industry. IoT is regarded as a future trend, and according to Gartner, by 2018, six billion connected things will be requesting data support. This requires tools that are future-proofed to handle the mass and types of data that Gartner is forecasting.

The Center for Evidence-Based Management (CEBMa) is a non-profit member organization dedicated to promoting evidence-based practice in the field of management. We provide support and resources to managers, consultants, organizations, teachers, academics and others interested in learning more about evidence-based management.

NRF and WBS/KIN co-hosting, in support of Children In Need

This is a knowledge management site covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and the practitioner.

Appreciative Inquiry is a framework that encourages leaders to be become more positive and supportive, and fuels creativity and innovation.

How to get started with Office 365. A basic introduction to some of the features.

Blogs are easy to create and update, and rich, useful, and original blog content will encourage readers to come back to your site. Here are some tips for making the most of your blog.