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The Pew Research Center's Internet & American Life Project fielded a nationally representative phone survey about the social and civic lives of SNS users and reported the findings in June 2011 in a report entitled "Social networking sites and our lives."1 During the phone survey, 269 of 877 original respondents who were Facebook users gave us permission to access data on their use of Facebook so that it could be matched with their survey responses. We partnered with Facebook to match individual responses from the survey with profile information and computer logs of how those same people used Facebook services over a one-month period in November 2010 that overlapped when the survey was in the field.

Most intranets are an absolute and utter joke. Enterprise search is pathetic. Why? Because today's management culture has no interest in making the work lives of -particularly its knowledge workers - easier and more productive. In fact, management practice often heaps more complexity and awful, unusable systems on top of frustrated, overwhelmed employees.

Collaboration is an essential element of doing business. and most companies spend their working day communicating with customers, suppliers, partners and colleagues. For many businesses this is still an efficient process. Stats show that each business loses an estimated £10k per year sitting in traffic en route to meetings. This doesn't take into account the time and cost of communicating across their companies or distributed workforces. In other words the things businesses are doing to ensure they run smoothly are actually costing them money. Internet based collaboration tools can replace face-to-face meetings, allowing you to work with a team in another office, another company, or even another time zone. And they are just as useful to help you stay on top of projects that involve people in the same office, because they bring together the information and resources you need to run your business on a daily basis.

Google answers these questions with the help from deep neural networks, a form of artificial intelligence rapidly remaking not just Google's search engine but the entire company and, well, the other giants of the internet, from Facebook to Microsoft.

"Knowledge can only be volunteered it cannot be conscripted. You can't make someone share their knowledge, because you can never measure if they have. You can measure information transfer or process compliance, but you can't determine if a senior partner has truly passed on all their experience or knowledge of a case. We only know what we know when we need to know it. Human knowledge is deeply contextual and requires stimulus for recall. Unlike computers we do not have a list-all function. Small verbal or nonverbal clues can provide those ah-ha moments when a memory or series of memories are suddenly recalled, in context to enable us to act. When we sleep on things we are engaged in a complex organic form of knowledge recall and creation; in contrast a computer would need to be rebooted. In the context of real need few people will withhold their knowledge. A genuine request for help is not often refused unless there is literally no time or a previous history of distrust. On the other hand ask people to codify all that they know in advance of a contextual enquiry and it will be refused (in practice its impossible anyway). Linking and connecting people is more important than storing their artifacts. Everything is fragmented. We evolved to handle unstructured fragmented fine granularity information objects, not highly structured documents. People will spend hours on the internet, or in casual conversation without any incentive or pressure. However creating and using structured documents requires considerably more effort and time. Our brains evolved to handle fragmented patterns not information. Tolerated failure imprints learning better than success. When my young son burnt his finger on a match he learnt more about the dangers of fire than any amount of parental instruction cold provide. All human cultures have developed forms that allow stories of failure to spread without attribution of blame. Avoidance of failure has greater evolutionary advantage than imitatio

October KM Community Call:KM Maturity and the PotentialROI

- Listen to the recording by copying and pasting the following link into your internet browser: http://webmedia.apqc.org/il80web20025/Marketing/Webinars/KM_CC_10_2011.wmv

"The company of the future - and indeed the company of the present - needs new instruments to adapt to a changing reality. The new generation of digital natives is progressively being incorporated to the world of work. We are talking about a generation that has lived most of its life within the technological revolution that has occurred in the last two decades. It has connected people, who spend more time on the Internet than in front of the television and who have lived with the emergence of video games. It is not to judge whether that is good or bad, it's simply real and nothing will change it."

Looking at the HiSocial offering, I can't help but wonder about unintended consequences. The digital natives are savvy and will naturally find ways of 'gaming' the system. If you simple reward actions such as visiting intranet pages or 'downloading corporate material', you are in no way increasing the sum total knowledge, helping efficiency or decision making. What's needed is reward that stimulates participation and qualitative contribution, not just transactions.

"Visual displays are extremely powerful tools, which means manipulation of these tools can spread inaccurate information and influence public perception. The sheer volume of images making their way through the Internet requires viewers to have a higher level of visual literacy than in years before in order to prevent manipulation. In this article you'll learn The types of displays that can be misleading What can be done to make visual displays less misleading"

With the advent of Web 2.0, numerous social software applications allow people to publish and share information on the Internet. Two of these types of applications - collaborative workspaces and social network sites - have a number of features in common, which are explored to provide a basis for comparative analysis.

Zen Habits is one of the Top 100 blogs on the Internet, and covers: achieving goals, productivity, being organized, GTD, motivation, eliminating debt, saving, getting a flat stomach, eating healthy, simplifying, living frugal, parenting, happiness, and successfully implementing good habits.

In September, the Wikimedia Foundation won a $250,000 grant from the Knight Foundation to start building the "Wikimedia Knowledge Engine," a "system for discovering reliable and trustworthy public information on the internet," according to grant documents, which were released late last week. That the Knowledge Engine, now known as "Wikimedia Discovery," even existed was news to the Wikipedia editors community, who say the project's secretive nature and very existence are fundamentally at odds with Wikimedia's transparent ethos.

It's not humans who are the recipients and decision makers of data and analysis, it's machines. Machines are making all or most of the decisions in areas like programmatic advertising, search engine optimization, credit approval, insurance underwriting, Internet of Things applications, and many more.

IBM wants to combine blockchain's distributed ledger technology with its artificial intelligence arm to make the billions of smart devices connected to the internet safer, and by doing so it would allow virtual time travel by letting regulators rewind to the point when the problem occurred and see just what happened.

Suggestic, an application and Internet-based platform, is looking to fuse medical advances with a growing trend of personalized healthcare - making interventions specific to the individual patient. The company launched a beta version of its technology earlier this month and has a few thousand people signed up in their waiting list to try out the service.

"The current scandal about the mis-use of Facebook data to manipulate elections feels like a pivotal moment in the recent history of the internet and its growing power over societies around the world. "

"If you're anything like the average Internet user, you probably didn't spend the estimated 244 hours it would take to read every privacy policy for every website you visited last year. That's exactly why a team led by Carnegie Mellon University just launched an interactive website aimed at helping users make sense of their privacy on the web."

"User data is the core value of all consumer facing apps. Centralized platforms mine and productize data for their own agendas, leaving control in the hands of a few companies. At dock.io we believe in this value being shared between users and apps to create a more connected and decentralized internet."

Social search - is Google missing a trick?

Steve, have you tried Greplin and if so what's your experience? Does it negate the need for other search tools (I don't want a proliferation of search tools)? Does the indexing slow up your machine?

Gary, it does a better search of your social networks than Google, probably because you're giving it permission to index them. You still need a general search engine (such as Google) for the broader internet content. Indexing has no impact on your machine. I haven't used it long enough to determine whether or not it's features are useful enough to make it my first choice search engine for social media/social network content.

A social-bookmarking site lets users save links to articles on the Web. Many such services show the most-popular articles at the top of the listings.