Group items tagged

"Through the effective and appropriate management of records held in all formats we can operate more efficiently, better serve our stakeholders and protect our legal interests."

"Going green" has become a topic of increased attention lately, but it's nothing new to knowledge management. By its nature, knowledge management promotes efficiency and optimal use of resources, which often reduces the amount of energy required to achieve a given goal. What has changed is the heightened awareness of those benefits. That awareness is creating new interest in KM solutions that can improve business performance while reducing environmental effects. Knowledge management also plays a role in the software tools that help companies improve their energy management, embedding expertise in algorithms to optimize use of office equipment and energy in buildings.

Collaboration is an essential element of doing business. and most companies spend their working day communicating with customers, suppliers, partners and colleagues. For many businesses this is still an efficient process. Stats show that each business loses an estimated £10k per year sitting in traffic en route to meetings. This doesn't take into account the time and cost of communicating across their companies or distributed workforces. In other words the things businesses are doing to ensure they run smoothly are actually costing them money. Internet based collaboration tools can replace face-to-face meetings, allowing you to work with a team in another office, another company, or even another time zone. And they are just as useful to help you stay on top of projects that involve people in the same office, because they bring together the information and resources you need to run your business on a daily basis.

Interesting diagram showing the efficiency of using Wikis.

Make your emails actionable - 10 simple but effective writing tips from 'Without Bullshit'

"The company of the future - and indeed the company of the present - needs new instruments to adapt to a changing reality. The new generation of digital natives is progressively being incorporated to the world of work. We are talking about a generation that has lived most of its life within the technological revolution that has occurred in the last two decades. It has connected people, who spend more time on the Internet than in front of the television and who have lived with the emergence of video games. It is not to judge whether that is good or bad, it's simply real and nothing will change it."

Looking at the HiSocial offering, I can't help but wonder about unintended consequences. The digital natives are savvy and will naturally find ways of 'gaming' the system. If you simple reward actions such as visiting intranet pages or 'downloading corporate material', you are in no way increasing the sum total knowledge, helping efficiency or decision making. What's needed is reward that stimulates participation and qualitative contribution, not just transactions.