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Article on senior managers' 'Personal Knowledge Infrastructure'. Davide Nicolini, Prof of Organizational Studies at Warwick Business School and Director of KIN

Most intranets are an absolute and utter joke. Enterprise search is pathetic. Why? Because today's management culture has no interest in making the work lives of -particularly its knowledge workers - easier and more productive. In fact, management practice often heaps more complexity and awful, unusable systems on top of frustrated, overwhelmed employees.

When it comes down to it, knowledge is worthless until it is converted into some form of action.

Finding useful knowledge nuggets amongst the torrents of data is a skill in itself. Creating insightful stories that bring the data to life is an emergent skill practiced by data journalists. An excellent article with lots of useful references for anyone who aspires to blend data analytics with storytelling.

An interesting article related to the KIN Webinar on 2nd July on 'The tension between Knowledge Sharing and Protecting IP'. The response from Mike Harvey  in the comments is particularly useful and pragmatic.

What if you could structure the content of a web page based on how humans actually read those pages, Tung asked back in 2008 when he founded Diffbot?

"Here we present four specific approaches to the creation of what we call digital "hives"-electronic hubs bristling with collective activity and designed to solve a particular problem or set of problems, to drive new habits, and to encourage organizational change (exhibit). Digital tools to facilitate networking and collaboration propel these "horizontal" cascades, which at their best can weave new patterns of engagement across geographic and other organizational boundaries. In this way, they make it possible to have new conversations around problem solving, unlock previously tacit knowledge, and speed up execution. "

Predictive analytics for sales and marketing. Transforming big data into customer knowledge

" link through Knwoledge Borard to article written by Richard McDermott and Carla O'Dell in 2001, contains some really useful insights"

"klink through Knowledge board to article written by Richard McDermott in 2000, still vey useful and valid points - worth a read"

"Explains how their' Collaborative forums' share knowledge and expertise to solve problems - creating inter-dependance on each other."

"A striking aspect of the Steve Borgatti network analysis workshop at University of Kentucky was how his talk relied heavily on early network analysis, especially that done with Rob Cross at IBM's Institute for Knowledge Based Organizations where Andrew Parker also worked. Their research inside Boston Consulting Group (BCG) and with BCG clients at the turn of the century, was central to his presentation"

" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence. We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""

'Upon my soul you mustn't come into the place saying you want to know, you know' Perhaps an early example of the need for a knowledge sharing strategy?

The illusion of memory has massive impact in KM terms, as it affects the reliability of any tacit knowledge that relies on memory.

" This article by KIN Associate Prof Rob Cross highlights some key factors affecting knowledge flows in relation to innovation"

" Connexions is a place to view and share educational material made of small knowledge chunks called modules that can be organized as courses, books, reports, etc. Anyone may view or contribute. This innovative cross-party collaboration site was kindly brought to our attention by Dan Ranta of ConcoPhillips"

"Senior Vice President with MWH Global who has the role of Chief People and Knowledge Officer for the company. "

" This example from Steve Denning is useful and relevant to our ALG discussion on 6th December"

Following last weeks KIN Roundtable on Knowledge Assets, Steve Robson of Lloyds Register has shared the following amazing digital docs (you will need Flash enabled on your computer).I can't imagine the development and effort that went into these.iPad optimised no doubt!