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Capability maturity models have been around for a while in other disciplines, most notably in software development projects. Almost all of the models owe their origins to the collaboration between the US Department of Defense and the Software Engineering Institute of Carnegie Mellon University. The Capability Maturity Model was originally a tool to assess processes - in particular the processes of a contracted third party. In that sense its intent was to reduce risk.

" Interesting view on the present economic changes..."

" Article from manufacturing industry providing introductory outline. "

Preventing valuable knowledge from walking out the doorLike many other companies, TVA is facing the imminent retirement of a large percentage of its work force-an estimated 30 to 40 percent of employees will retire over the next five years. These experienced employees possess much unique, undocumented knowledge.  Many of them literally built the plants and facilities that they now operate and maintain.

TVA were the pioneers for knowledge retention. The original presentation to their board was back in 1998. Most other KRT programmes, including M&S and KIN can trace their origins back to this original work by Andy Wright, a senior manager in Leadership Development at TVA.

Fascinating debate in the comments of this HBR posting about organisational learning in the context of the BP Deepwater Horizon disaster

The latest surveys continue to show the social computing provides real business benefits, but is it really as rosy as all that? Dion Hinchcliffe takes a closer look at what benefits are consistently reported with Enterprise 2.0 and Social Business while looking at where the actual value lies.

New McKinsey research shows that a payday could be arriving faster than expected. A new class of company is emerging-one that uses collaborative Web 2.0 technologies intensively to connect the internal efforts of employees and to extend the organization's reach to customers, partners, and suppliers. We call this new kind of company the networked enterprise. Results from our analysis of proprietary survey data show that the Web 2.0 use of these companies is significantly improving their reported performance.

I wonder what plans Warwick Business School have for expansion into China. I must find out.

Every time I go to WBS, it feels like China!

Jeff Patmore, Head of strategic university research at BT Group talks to Professor Harry Scarbrough before his presentation to WBS Alumni on 19 January 2009. How have 'Web 2.0' tool been adopted in large organisations? What has been the impact on the bottom line and on the employees?

In September, the Wikimedia Foundation won a $250,000 grant from the Knight Foundation to start building the "Wikimedia Knowledge Engine," a "system for discovering reliable and trustworthy public information on the internet," according to grant documents, which were released late last week. That the Knowledge Engine, now known as "Wikimedia Discovery," even existed was news to the Wikipedia editors community, who say the project's secretive nature and very existence are fundamentally at odds with Wikimedia's transparent ethos.