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Where Knowledge Management Has Been and Where It Is Going- Part One KM has changed in many ways since its beginning some fifteen years ago, with new tools and new strategies. But what is most interesting to me is the profound change in the way we conceptualize knowledge and the implications of that conceptualization for how we do our work as knowledge professionals. What I mean when I say, "how we conceptualize knowledge" are issues like, "Who in the organization has useful knowledge;" "How stable >is knowledge over time;" "How we can tell if knowledge is valid or trustworthy." Picture 1 These are not trivial issues because how we conceptualize knowledge greatly impacts the way we design our KM systems and strategies.

Knowledge Harvesting Wed, 05/23/2007 - 9:53am - Informant By Jan Sykes, Principal, Information Management Services Inc. Knowledge harvesting is a new trend in the established field of knowledge management. It can be viewed as an effort to create some recommended practices for the field. Where knowledge management identifies best performers and captures an organization's intellectual output for access by those who need to exploit it, knowledge harvesting raises the value of that body of information and the way it is used. KM-Chicago, the organization dedicated to professionals in the field of knowledge management, heard two specialists introduce the core aspects of "harvesting" on April 10. The discussion was led by Kate Pugh of Intel Solution Services and Nancy Dixon of Common Knowledge Association. They frequently referenced work by Hans Meidjan of HP Services who is doing knowledge harvesting work in The Netherlands. Members and friends of KM Chicago participated in person or via teleconference.

Kate Pugh of Intel and Nancy Dixon of Common Knowledge discuss Knowledge Harvesting Knowledge "harvesting" programs -- such as post-mortems, Action-in-Reviews, and Lessons Learned - have three major objectives. 1.) Real-time team and individual insight; 2.) Improve team's processes; and 3.) Reuse by the larger organization. Many organizations fail to achieve these objectives, or feel they don't get a return on their knowledge capture and reuse efforts.

Where Knowledge Management Has Been and Where It Is Going- Part Three In this three part series I've classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about Leveraging Experiential Knowledge and it gave rise to communities of practice and reflection processes. It is primarily focused on connecting people to people. The third category is Leveraging Collective Knowledge and Picture 2it is about integrating ideas from multiple perspectives. Its medium is conversation in both its virtual and face-to-face forms.

Knowledge Management: Where We've Been and Where We're Going - Part Two In this series I've classified the evolving landscape of knowledge management into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. The second category is about leveraging experiential knowledge and it gave rise to communities of practice and reflection processes. It is primarily focused on connecting people to people. The third category is leveraging collective knowledge and it is about integrating ideas from multiple perspectives. Its medium is conversation in both its virtual and face-to-face forms.

A high-energy leader with successful record in product development and transformation. Brings deep experience in designing, selling and driving complex programs using disciplines of strategy, design, business development, leadership/team effectiveness, and workforce planning.

A couple of short videos on communities of practice. The first is from Dave Vance, former president of Caterpillar University, who shares some of Caterpillar's experiences in facilitating online communities of practice. His advice?