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Starting an Online Community Posted on March 24th, 2009 by Harold Jarche There are several factors that should be looked at when creating a collaborative working/learning space. I've previously referred to Column Two's three tiers of collaboration - Capacity, Capability & Strategy and it's a good model to start with. Part of capacity are the existing processes and culture of collaboration while capability includes the best tools for the job. It's not easy for a group of individuals, who do not know each other, to work collaboratively from the onset. It is even more difficult to ask that this collaboration occur online when the participants are not in the habit of working on the Internet. The practice of sharing needs to be joined with the tools that work for the culture. Finally, strategy includes the leadership, direction and project management of getting things going to work collaboratively online.

Communities of Practice Posted on March 13th, 2009 by Harold Jarche I'm reviewing my resources on communities of practice and synthesizing some of the articles I've come across and added to my social bookmarks or blogged about on my Communities Thread. One of the best sources of practical knowledge on online community building is Anecdote from Australia. In Building a Collaborative Workplace, they discuss three types of collaboration - Team, Community and Network. As they say, "Our purpose is to provide an understanding of the type of culture required to support collaboration."

There are growing expectations among college students to be able to access and manage their course materials over the World Wide Web. In its early days, faculty would create web pages by hand for posting this information. As Internet technologies and access have matured over the past decade, course and learning management systems such as Blackboard and Web CT have become the norm for distributing such materials. In today's Web 2.0 world, wikis have emerged as a tool that may complement or replace the use of traditional course management systems as a tool for disseminating course information. Because of a wiki's collaborative nature, its use also allows students to participate in the process of course management, information sharing, and content creation. Using examples from an information technology classroom, this paper describes several ways to structure and use a wiki as a course management tool, and shares results of a student survey on the effectiveness of such an approach on student learning.\n\nKeywords: Wiki, Course Management, Collaboration, Web 2.0, Content Creation, Student Learning.

Extending the grid to support collaboration

Need to check whether the report has anything appropriate with regards to the Huddersfield project trial. May be lessons to be learned with regards to using collaborative online software to reduce meeting times.

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Elearning is growing and evolving hand in glove with a constellation of technologies that have their roots in a number of places. One is in collaboration software. If we look back to the origins of the internet (ARPANET) through to today's big emphasis on "Web 2.0" tools, there is a constant thread of the dynamic interplay between technology and the groups using it. The early software was written because scientists needed better ways to collaborate. Usenet evolved as more and more people started using it, creating both technological and social demands on the system. Personal publishing - while easier today with blogs and wikis - has been around since the early nineties, giving voice to people in new ways that ranged wider than their geographic communities, creating learning connections that span the globe. Community influences technology and technology influences community. This is true in the application of technology for learning.

Yochai Benkler explains how collaborative projects like Wikipedia and Linux represent the next stage of human organization. About Yochai Benkler Yochai Benkler has been called "the leading intellectual of the information age." He proposes that volunteer-based projects such as Wikipedia and Linux are the next stage of human organization…

he concept of a community of practice (often abbreviated as CoP) refers to the process of social learning that occurs and shared sociocultural practices that emerge and evolve when people who have common goals interact as they strive towards those goals. The term was founded on the work of a few cognitive anthropologists, namely Barbara Rogoff (1985) and Jean Lave, who attempted to explain and describe learning that occurs in apprenticeship situations. Later, Lave, in collaboration with Etienne Wenger (1991) originated the construct legitimate peripheral participation in their studies of five apprenticeship situations: midwives in the Yucatan, Vai and Gola tailors, naval quartermasters, meat cutters, and a group of alcoholics anonymous. From their development of legitimate peripheral participation, they created the term community of practice to refer to communities of practitioners into which newcomers would enter and attempt to acquire the sociocultural practices of the community.

Community of Practice Case Study Posted on July 25th, 2007 by Harold Jarche I'm working on a community of practice for green building technologies and am discussing business community networks here in the Maritimes. I thought it would be a good time to review some lessons from the first online community I was responsible for. The first online community of practice for which I was responsible was a project to enhance collaboration of members of the learning industry here in New Brunwsick, Canada (LearnNB). The initial focus of this CoP was research and development, especially business models and commercialization. It was not intended to be a theoretical or academic community, but one looking at the development of practical applications- be they products, services, standards or models. Membership was open to anyone.

"Online community building is a key role of a the community manager, This role is a fairly new one, and although it has its roots in the roles of those who managed bulletin boards and discussion forums - when they were often known as facilitators - the role is still emerging and evolving. However, the role of a Community Manager is essentially to encourage, foster and support the engagement of participants in the community, although the way this takes place will depend on the nature and purpose of the online community"

"Community manager is a role that more companies will adopt in the coming years. Jeremiah Owyang provide a huge list of companies who have such a champion already, and more recently gave businesses a scorecard for whether startups should have a community manager. "

"One of the top 10 questions in social media marketing asked is "How do we kick start our community?" This post aims at providing some resources for brands that are preparing their community strategy. The old adage of the field of dreams isn't true -if you build it-they won't neccesarily come. Brands must have a kick start plan to be successful with their community. Below, I'll list out some practices I've heard from companies that have had successful communities, and I'd ask you chime in and add more ways, let's get started, I'll be as specific and actionable as possible."

"As a matter of fact, the questions that zip through my mind everytime I think of how I can improve my own skills at community building, are so many that I always end up with more unanswered doubts than solutions. * How do you nurture engagement inside your community? * How do you keep the community going? * How do you get people to socialize inside a new community? To get some answers to these critical questions, I have briefly taken hostage online facilitation and community-building expert Nancy White during her last Rome visit, a few days ago.Nancy is a truly experienced person in this area and she always speaks out of the ongoing in-depth experience she has with real communities, both online and in real life. Her answers are non-technical, pragmatical, and if you are not into community building yet, quite enlightening."

"So you want to build an online community? Here's how you do it."

"Networks grow from separate nodes, to a hierarchical organization where one node manages the connections, but the true power of a network is unleashed when every node knows what the goal is and the nodes coordinate to achieve it. It is this unleashing of the power of the network that we want to facilitate. But if you build it, they may not come. Networks take nurturing. Using the gardener or landscaper metaphor, yesterday I said that networks need seeding, feeding, and weeding. "

Despite current ads and slogans, the world doesn't change one person at a time. It changes as networks of relationships form among people who discover they share a common cause and vision of what's possible. This is good news for those of us intent on changing the world and creating a positive future. Rather than worry about critical mass, our work is to foster critical connections. We don't need to convince large numbers of people to change; instead, we need to connect with kindred spirits. Through these relationships, we will develop the new knowledge, practices, courage, and commitment that lead to broad-based change.

Anecdote is an Australian consulting firm that specialises in helping organisations to tackle complex problems like organisational change, learning and project evaluation. We help to create the conditions for insight and empowerment. Anecdote can help organisations when traditional methods have failed. Better still, we can help you to avoid failure. We use a range of contemporary but proven approaches that draw on group intelligence, participation, complexity thinking and the power of narrative. We believe that everyone in an organisation has something valuable to offer in making improvements and our techniques draw on this priceless and diverse resource. Our techniques are based on the disciplines of complexity science and knowledge management and include business- narrative, storytelling, communities of practice, social network analysis and open space technology. In fact Anecdote is regarded as a world leader in the practical applications of business-narrative.

Personal and Group Learning Using Web 2.0 Tools : eLearning Technology In my previous post, I examined Personal Learning for Learning Professionals - Using Web 2.0 Tools to Make Reading & Research More Effective. That post focused primarily on how Social Bookmarking tools such as del.icio.us or Yahoo My Web can be used as part of Personal Learning. In this post, I want to focus on a specific scenario that involves Personal and Group Learning and how Web 2.0 tools apply to this need. Scenario - a learning development department in a mid size corporation has five staff members. They want to define an eLearning strategy that will look at (a) the business needs of their company and internal clients, (b) their performance and learning needs, (c) their learning strategies, and (d) what they need to do from a services, technology, process and people perspective to support this strategy. They will be creating this strategy over the next few months and have many strong feelings among the group about different things they can and should be doing. The strategy will ultimately be presented as part of the fall planning cycle and be used as part of budget justification. It will also be used to help communicate with internal clients about the services they provide and how they can work with these clients. They also want what they define in the strategy today to live on and evolve over time. In order to accomplish this, they need to learn quite a bit about where things are today in their business and in eLearning and where they are going in the future.

Asynchronous and Synchronous E-Learning Asynchronous and Synchronous E-Learning Author(s):Stefan Hrastinski (Uppsala University) © 2008 Stefan Hrastinski EDUCAUSE Quarterly, vol. 31, no. 4 (October-December 2008) Asynchronous and Synchronous E-Learning A study of asynchronous and synchronous e-learning methods discovered that each supports different purposes By Stefan Hrastinski Today's workforce is expected to be highly educated and to continually improve skills and acquire new ones by engaging in lifelong learning. E-learning, here defined as learning and teaching online through network technologies, is arguably one of the most powerful responses to the growing need for education.1 Some researchers have expressed concern about the learning outcomes for e-learners, but a review of 355 comparative studies reveals no significant difference in learning outcomes, commonly measured as grades or exam results, between traditional and e-learning modes of delivery.2

Building an online learning community to support nurse education 24 March 2009 This article explores developing an online learning community that student nurses can use to support their education Abstract Lee, P. (2009) Building an online learning community to support nurse education. Nursing Times; 105: 11. This article explores the topic of developing an online community for student nurses to use in learning. It examines the different definitions and types of e-learning and outlines the online community's role in healthcare education, together with some of its pitfalls. A comparison is then made to the process of bidding on eBay, to determine possible similarities.