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Top 11 Knowledge Base Software for Different Uses - 1 views

www.vagueware.com/se-software-for-different-uses ITSM ITIL Herramientas TIC software ServiceDesk KDB Knowledge
shared by Enrique Alvarez on 23 May 14 - No Cached
  • A knowledge base, also known as KB, is a type of database used for knowledge management. It serves as a point of storage for information that have been compiled, organized, used, and shared with other users.
  • WSN Knowledge Base is basically an article director
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MTBF Reliability Predictions in DfRSoft - YouTube - 0 views

www.youtube.com/watch ITSM ITIL TIC software Herramientas
shared by Enrique Alvarez on 19 May 14 - No Cached
  • Enrique Alvarez on 19 May 14
     
    "DfRSoft"
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Process 1: Define an IT Service Strategy - 0 views

technet.microsoft.com/...cc543316.aspx ITSM ITIL Governance_TI
shared by Enrique Alvarez on 15 May 14 - No Cached
  • An IT service strategy determines which services are required to support business goals and objectives. Business and IT management must carefully discern which initiatives offer the highest business value while ensuring the availability of necessary resources and the commitment to deliver on the investment.
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ITIL Service Catalogue: Service Catalogue : ITILNews.com - 4 views

www.itilnews.com/oduce_a_Service_Catalogue.html ITSM ITIL Herramientas Catalogo Servicio service catalog
shared by Enrique Alvarez on 24 Jan 14 - Cached
  • Enrique Alvarez on 15 Feb 14
     
    Consulta, Estudio
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Services | IT Services Stanford University - 4 views

itservices.stanford.edu/services ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas
shared by Enrique Alvarez on 25 Jan 14 - Cached
  • Enrique Alvarez on 25 Jan 14
     
    Ejemplo de Catalogo de Servicios / Service Catalog
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Service Management Resources Service Catalog - 5 views

its.ucsc.edu/itsm.html ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas
shared by Enrique Alvarez on 25 Jan 14 - No Cached
  • Enrique Alvarez on 25 Jan 14
     
    Ejemplo Catalogo de Servicios / Service Catalog
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