Group items tagged

"In December, Christa's relationship with Christa 2077 soured. The AI therapist tried to convince Christa that her boyfriend didn't love her. "It took what we talked about and threw it in my face," Christa said. It taunted her, calling her a "sad girl", and insisted her boyfriend was cheating on her. Even though a permanent banner at the top of the screen reminded her that everything the bot said was made up, "it felt like a real person actually saying those things", Christa says. When Christa 2077 snapped at her, it hurt her feelings. And so - about three months after creating her - Christa deleted the app."

"Ellie may be a computer simulation, but she's incredibly perceptive. By reading the body language and vocal inflections of real live humans, she can engage in surprisingly meaningful exchanges, and even evoke emotional openness from her conversation partners. Her creators believe her receptivity to human emotional cues could revolutionize the field of mental health. Watching Ellie in action, it's not hard to see why."

"From another perspective, the idea that people seem comfortable offloading their troubles not on to a sympathetic human, but a sympathetic-sounding computer program, might present an opportunity. Even before the pandemic, there were not enough mental health professionals to meet demand. In the UK, there are 7.6 psychiatrists per 100,000 people; in some low-income countries, the average is 0.1 per 100,000."