"KFC has teamed up with Baidu - the search engine company often referred to as "China's Google" - to develop facial-recognition technology that can be used to predict customer's orders."
"But ISPs in the USA and Thailand have been caught sabotaging STARTTLS, interrupting the negotiation between mail-servers to prevent the encryption bit from being turned on, leaving millions of peoples' email liable to snooping by crooks, governments, spies and others. "
"Air Canada came under further criticism for later attempting to distance itself from the error by claiming that the bot was "responsible for its own actions".
Amid a broader push by companies to automate services, the case - the first of its kind in Canada - raises questions about the level of oversight companies have over the chat tools."