An Unforeseen Complication of Electronic Medical Records - 0 views
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Elisavet M on 07 Feb 11This article focuses specifically upon the negative implications that surface with the installation and adaptation of electronic medical records (EMR) for medical professionals targeting specifically the level of doctor/patient relationships. The author, a medical specialist within a facility, talks about his experience with the proven efficiency of the EMR system's effective retrieval of patient medical history and advanced medical database, but further accentuates emphasis on the system's flawed influence upon medical professional and patient relations. One of the primary stakeholders, the medical doctors and physicians complain that the system itself places limitations upon doctors' interactions with patients during the time of consultation (a critical part of constructing medical diagnoses); the author places emphasis upon the way he had to consistently go back and forth from the patient to the computer, in order to type in the retrieved information gained from the conversation. The act of going back and forth between patient and technological system (EMR) discouraged and urged the patient into silence, thus limiting conversation with the doctor, due to the lack of complete face to face, non interrupted evaluation and reflection of medical symptoms, history, prior experiences from the perspective of the patient. Thus, the second primary stakeholder, the patient himself, feels that he or she is not properly or fully being examined; more importantly this places the patient into the position of feeling less significant, as if his/her perspective doesn't truly matter when in reality it is the patient's responsibility to be clear and coherent with the medical professional, to help navigate the doctor into generating the correct diagnosis that will help save patient lives. The IT system involved is the EMR (electronic medical record) system that operated with the help of dozens of computer terminals that were positioned in individual workstations (hardware com
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Elisavet M on 07 Feb 11(continuation) component) and worked on the same networking service. The software programming that came with the system helped improve the retrieval and sharing of patient medical history, organization of data, efficiency and flexibility of keying in and updating medical information etc. In connection to the scenario of Health, the limiting influence forced upon doctor/patient relationships sourced from the integration of EMR systems targets a flaw in the advantage of having instant connection to patient medical information. Not only are doctors forced to focus on correctly typing in the necessary information, thus avoiding or diminishing patient relations, but the great magnitude of medical information stored and available in EMR systems, "can push some doctors into what one EMR expert refers to as "cognitive overload" while trying to balance patient input with medical history data on the spot. Furthermore, the system's software tool, such as the fee-for-service payment system, which helps tabulate symptoms while simultaneously facilitating the billing process, continues to discourage doctors from executing patient consultation. One major issue that surfaces is reliability; the EMR system itself consists of hardware and software components that transition the doctor's attention from the patient directly onto the transferring of information into the system while in the mode of confrontation. The correspondence of data with the real world comes into significance, as the data may become unreliable due to the fact that it may be entered incorrectly (the doctor may have been focusing more upon data transmission, rather than what the patient actually stated), and additionally the use of EMR systems increase the risk of data becoming outdated, for it is solely up to the doctor's skills and attention that medical history, symptoms, side effects of the patient be kept at a steady consistency once entered into the system. Thus, although physicians and he