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The software vendor's commissioned research will be revealed during a panel discussion with leaders from the California Office of Privacy Protection, Intel, and MySpace. Wednesday, Jan. 28, 2009, is Data Privacy Day, and to mark the occasion, Microsoft is participating in a panel discussion in San Francisco with privacy experts from the California Office of Privacy Protection, the Center for Democracy and Technology, Intel (NSDQ: INTC), and MySpace. Better this week than last, when Heartland Payment Systems and Monster.com disclosed major malware-driven data breaches that promise privacy headaches or worse for affected account holders. It is such incidents that worry Peter Cullen, Microsoft (NSDQ: MSFT)'s chief privacy strategist, because of the impact they can have on consumer trust. "Trust is becoming increasingly important," he said. That's why Data Privacy Day exists. Microsoft and other organizations recognize that without trust, the online economy only gets worse for everyone. Cullen explained that Data Privacy Day represents a global opportunity for organizations and individuals to come together to discuss how to better educate consumers about data privacy issues. One way to advance the discussion, Cullen said, was to commission some research, which Microsoft did in two cities, in California and Texas. "We wanted to understand how different segments of consumers, from teens to professionals to boomers, thought about privacy," he said. "There were some rather interesting results that came out of this." "Our hypothesis is that across these three segments, there would be different ways of thinking about these things," said Cullen. "We were really surprised to learn there's a large degree of similarity in the way people think about privacy."

Federal Trade Commission staff today issued a report describing its ongoing examination of online behavioral advertising and setting forth revisions to proposed principles to govern self-regulatory efforts in this area. The key issue concerns how online advertisers can best protect consumers' privacy while collecting information about their online activities. Over the last decade, the FTC has periodically examined the consumer privacy issues raised by online behavioral advertising - which is the practice of tracking an individual's online activities in order to deliver advertising tailored to his or her interests. The FTC examined this practice most recently at its November 2007 "Behavioral Advertising" Town Hall. The following month, in response to public discussion about the need to address privacy concerns in this area, FTC staff issued a set of proposed principles to encourage and guide industry self-regulation for public comment. Today's report, titled "Self-Regulatory Principles for Online Behavioral Advertising," summarizes and responds to the main issues raised by more than 60 comments received. It also sets forth revised principles. The report discusses the potential benefits of behavioral advertising to consumers, including the free online content that advertising generally supports and personalization that many consumers appear to value. It also discusses the privacy concerns that the practice raises, including the invisibility of the data collection to consumers and the risk that the information collected - including sensitive information regarding health, finances, or children - could fall into the wrong hands or be used for unanticipated purposes. Consistent with the FTC's overall approach to consumer privacy, the report seeks to balance the potential benefits of behavioral advertising against the privacy concerns it raises, and to encourage privacy protections while maintaining a competitive marketplace. The report points ou

Heartland Payment Systems CEO discusses breach, previews speech Not a week had passed after the announcement of what some have described as the largest data breach ever, when the CEO of Heartland Payment Systems, Robert Carr, began calling for better industry cooperation and new efforts directed at preventing future breaches. Recently, Carr announced that trials will begin late this summer on an end end-to-end encryption system Heartland is developing with technology partners. It is expected to be the first system of its kind in the U.S. The company is also pushing for an end-to-end encryption standard. At the upcoming Practical Privacy Series in Silicon Valley, Carr will discuss the Heartland breach and the role industry, including privacy professionals, must play to prevent future breaches. Here's a preview: IAPP: Many companies have experienced breaches. What made yours different? Ours was different because we are a processor and had passed six years of PCI audits with no problems found. Yet, within days of the most recent audit, the damage had begun. IAPP: Did you have a chief privacy office or a privacy professional on staff before your breach? Do you now? Ironically, when we learned of the Hannaford's breach, we hired a Chief Security Officer who started just three weeks before the breach began. IAPP: In the era of mandatory breach reporting, what is the trajectory of consumer reaction? As a processor it is difficult to really know this. Our customers are merchants who accept card payments. IAPP: Do you think consumers will become numb to breach notices? I believe that many are numb to so many intrusion notices. IAPP: Are breach notices good public policy? Do the notices provide an incentive for companies to change or improve practices? I don't think so. Nobody wants to get breached and the damage caused by a breach is sufficient reason for most of us to do everything we can to prevent them. IAPP: What has Heartland done differentl

"Lora Bentley spoke with Anzen analysts Megan Brister and Jordan Prokopy via e-mail regarding behavioral advertising - what companies are doing, what regulators want to do and what we, as advertising consumers, need to know. With their coworker Miyo Yamashita, the analysts recently wrote a guest opinion for IT Business Edge. Bentley: Why are so many concerned about privacy when it comes to behavioral advertising? What is it about the Internet that convinces consumers that information they share there is not being used? Brister and Prokopy: Most concerns stem from the lack of transparency around data disclosure practices. While consumers may value a Web site's product and service offerings, they are generally unaware that businesses share their information with an extensive group of other businesses in order to deliver targeted advertising. This group includes news Web sites, advertising networks, profiling services, and Web analytics providers, to name a few. As Pamela Jones Harbour, a Commissioner at the Federal Trade Commission (FTC), discussed at the FTC Roundtable earlier this week, there is an asymmetry between consumer perceptions and business realities. Once consumers are informed of businesses' data handling practices, they will want to have more control over how businesses manage their information. As we discuss in our article, some businesses engaged in online behavioral advertising have been slow to adopt transparent consumer data management policies. This is a concern particularly for vulnerable groups, such as minors or non-English speaking consumers, because they may not understand legally written policies. Consumer advocacy groups argue that without knowledge and control over the collection, use, and disclosure of data, Web sites may misuse or expose sensitive data about consumers' health, lifestyles and finances."

Monster.com is advising its users to change their passwords after data including e-mail addresses, names and phone numbers were stolen from its database. The break-in comes just as the swelling ranks of the unemployed are turning to sites like Monster.com to look for work. The company disclosed on its Web site that it recently learned its database had been illegally accessed. Monster.com user IDs and passwords were stolen, along with names, e-mail addresses, birth dates, gender, ethnicity, and in some cases, users' states of residence. The information does not include Social Security numbers, which Monster.com said it doesn't collect, or resumes. Monster.com posted the warning about the breach on Friday morning and does not plan to send e-mails to users about the issue, said Nikki Richardson, a Monster.com spokeswoman. The SANS Internet Storm Center also posted a note about the break-in on Friday. USAJobs.com, the U.S. government Web site for federal jobs, is hosted by Monster.com and was also subject to the data theft. USAJobs.com also posted a warning about the breach. Monster.com has been checking for misuse of the stolen information but hasn't yet found any, it said. It has made changes since discovering the break-in but won't discuss them because it doesn't discuss security procedures publicly and because it is still investigating the incident, Richardson said. She also would not disclose the volume of data stolen, but said the company decided it would be prudent to alert all of its users via its Web site.

Government Computer News presents Pat Howard, chief information security officer of the Nuclear Regulatory Commission, and Ari Schwartz, vice president and chief operating officer of the Center for Democracy and Technology, in an eSeminar recoreded at 2 p.m. Wednesday, Nov. 19, where they discuss personally identifiable information in the government. Federal IT officials must continually balance competing demands to share information while also complying with various mandates to protect the privacy of PII within federal information systems and programs. During the presentation, Mr. Howard discusses: * How IT and program managers are adapting to these challenges; * The latest laws and guidance on PII; * Measures taken by the NRC to strengthen PII protections; and * New demands concerning privacy in the federal marketplace. A question-and-answer session follows the presentation. GCN Editor in Chief Wyatt Kash moderates.

The International Dimensions of Securing Cyberspace with Seymour Goodman, Professor of International Affairs and Computing at Georgia Tech.Hudson Institute hosts the fourth installment of its Telecommunications, Information, and Security Policy Seminar series. Drawing on his experience in the international dimension of cyberspace, Goodman leads a discussion on the extent of the internationalization of cyberspace, specific international problems and weaknesses that add to cyberspace insecurity, especially relating to Africa, and also discusses some forms of international cooperation that might help alleviate these problems.

Now that behavioral targeting has become more pervasive (and more effective), it is being talked about not only by publishers and advertisers, but also by privacy advocates -- organizations like the NAI and IAB and, in Washington, the FTC. At issue is if BT players are doing enough to disclosure to consumers how BT works and offering them the opportunity to opt out of being tracked by BT vendors and publishers. There has been much discussion about how to regulate behavioral marketers; but no solution that satisfies everyone. The BT industry so far has contended that website privacy policies are sufficient disclosure since many of them contain links to opts out opportunities like the NAI site. Google and Bluekai have announced 'preference pages' or registries that allow Web users to say what type of BT they are interested in receiving. But, the other, more common option is to put that information in the Privacy Policy of the site. But the problem with that is that no matter where disclosures are placed on the service provider's site, most people won't ever see them. How will a customer visiting Retail SiteX know that Company Y is going to use their browsing behavior to later display relevant ads to them as they surf the Web on Network Z? The average customer won't. The only way a customer will know what forms of BT advertisers are using is if the advertisers themselves tell them. I think that it's time for advertisers to step up in this privacy debate. Thus far the pressure for disclosure has been placed on networks, behavioral marketing providers and publishers. The key players in those industries have done a good job of becoming more transparent (though there is still work ahead of us), while advertisers haven't been asked to do anything. Advertisers are clearly benefiting from behavioral marketing, and its time they disclosed what type of behavioral marketing they participate in, and allow customers to opt-out. How they do this is open for discussion: Tag each

Is it a violation of privacy that should be banned or a tool necessary to keep the internet running? Canada's privacy commissioner has opened an online discussion on deep packet inspection, a technology that allows internet service providers and other organizations to intercept and examine packets of information as they are being sent over the internet. "We realized about a year ago that technologies involving network management were increasingly affecting how personal information of Canadians was being handled," said Colin McKay, director of research, education and outreach for the commissioner's office. The office decided to research those technologies, especially after receiving several complaints, and realized it was an opportunity to inform Canadians about the privacy implications. Over the weekend, the privacy commissioner launched a website where the public can discuss a series of essays on the technology written by 14 experts. The experts range from the privacy officer of a deep-packet inspection service vendor to technology law and internet security researchers. The website also offers an overview of the technology, which it describes as having the potential to provide "widespread access to vast amounts of personal information sent over the internet" for uses such as: * Targeted advertising based on users' behaviour. * Scanning for unlawful content such as copyright or obscene materials. * Intercepting data as part of surveillance for national security and crime investigations. * Monitoring traffic to measure network performance.

Government Information Security Podcasts As a GovInfoSecurity.com annual member, this content can be used toward your membership credits and transcript tracking. Click For More Info Probing Federal IT Security Programs: Gregory Wilshusen, GAO February 23, 2009 Government Accountability Office auditors will have a busy spring, examining a number of federal government programs aimed at securing government information systems and data. In an interview with GovInfoSecurity.com, Gregory Wilshusen discusses how the GAO is looking at how private industry and two dozen federal agencies employ metrics to measure the effectiveness of information security control activities. Other current GAO information security investigations he discusses include: Federal Desktop Core Configuration intended to standardize security features on personal computers purchased by the government. Trusted Internet Connection initiative aimed at slashing government Internet connections to fewer than 100 from more than 2,000. Einstein automated networking monitoring program run by U.S Computer Emergency Readiness Team. Gregory Wilshusen is director of information security issues at GAO, where he leads information security-related studies and audits of the federal government. He has more than 26 years of auditing, financial management and information systems experience. Before joining GAO in 1997, Wilshusen served as a senior systems analyst at the Department of Education as well as the controller for the North Carolina Department of Environment, Health and Natural Resources.

Data Privacy Trends: Randy Sabett, Information Security Attorney March 26, 2009 Activity at the State Level Points Toward a Federal Data Breach Notification Law Data privacy legislation -- the trend started in California and is being discussed heatedly in Massachusetts today. Data breach notification and privacy laws have now been enacted in 40 separate states, and government observers think we're close to seeing federal legislation proposed. In an exclusive interview, Randy Sabett, a noted privacy/information security attorney, discusses: Trends in state data privacy legislation; What these laws mean to businesses; The Obama Administration's approach to data privacy; Trends to keep an eye on throughout 2009. Randy V. Sabett, CISSP, is a partner in the Washington, D.C. office of Sonnenschein Nath & Rosenthal LLP, where he is a member of the Internet, Communications & Data Protection Practice. He counsels clients on information security, privacy, IT licensing, and patents, dealing with such issues as Public Key Infrastructure (PKI), digital and electronic signatures, federated identity, HIPAA, Gramm-Leach-Bliley, Sarbanes-Oxley, state and federal information security and privacy laws, identity theft and security breaches. He served as a Commissioner for the Commission on Cyber Security for the 44th Presidency.

1:53:26 - Jun 29, 2007 Recorded at the 8th www.ToorCon.org Information Security Conference, Sept 30th and Aug 1st, 2006 in San Diego, California. Content produced by www.MediaArchives.com --- PRIVACY IS DEAD - GET OVER IT, with Steven Rambam. This talk will include numerous examples of actual data and investigative online resources and databases, and will include an in-depth demonstration of an actual online investigation done on a volunteer subject. (The subject is Rick Dakan, a noted author, who will be present.) (From CNN: "...Rambam was scheduled to discuss how he dug up -- in just over four hours of searching private and public databases -- more than 500 pages worth of data on Rick Dakan, who was attending the conference and had agreed to participate in the project. "All I had given him was my e-mail and name," Dakan said. "He knew everywhere I'd lived, every car I had driven, and even someone else in Alabama who was using my Social Security number since 1983.Emphasis will be placed on discussing the "digital footprints" that we all leave in our daily lives, and how it is now possible for an investigator (or government Agent) to determine a person's likes and dislikes, religion, political beliefs, sexual orientation, habits, hobbies, friends, family, finances, health and even the person's actual physical whereabouts at any given moment, solely by the use of online data and related activity

As protests in Iran last month drew the world's attention, the top executives at a large global industrial goods company held a teleconference to consider their options. The meeting was hastily called, but the participants were not starting from scratch. In fact, the events unfolding in the country were strikingly similar to a scenario that they had developed, along with a handful others, in a 2008 offsite meeting focused on potential changes in their competitive environment. The workshop, the output, and the eventual impact on decision making represents a perfect illustration of how so-called scenario planning techniques can be utilized to help managers navigate in complex and uncertain environments. In the meeting the industrial company held last year, executives had discussed each scenario they developed, the potential triggers for each of them, and how the company should respond to each of these situations if it were to arise. Pulling out the notes from these discussions, they already knew their options and had a view on how they would like to respond. In many ways, they were prepared -- and already one step ahead of some other companies.

Complimentary Webinar: Managing Data Breach Litigation You are cordially invited to attend a complimentary Webinar hosted by Debix Titled: Managing Data Breach Litigation. Proskauer Rose, Partner, Tanya Forsheit, will discuss recent developments in data breach litigation and other privacy class actions. Tanya also will discuss lessons to be learned from recent decisions and what these court opinions mean for companies facing privacy litigation. Kroll Ontrack, Senior Managing Director, Alan Brill, will provide lessons learned from the field on litigation strategies. The presentation will include practical tips on avoid litigation, getting litigation dismissed or in the unfortunate scenario of a lawsuit, winning strategies. Debix, VP of Emerging Technologies, Julie Fergerson has been working with data breached organizations for over 10 years and will moderate the call.

Personal profiles on Facebook and other social-networking sites are a trove of inappropriate and embarrassing photographs and discomfiting breaches of confidentiality. You might expect that from your friends and even some colleagues - but what about your doctor? A new survey of medical-school deans finds that unprofessional conduct on blogs and social-networking sites is common among medical students. Although med students fully understand patient-confidentiality laws and are indoctrinated in the high ethical standards to which their white-coated profession is held, many of them still use Facebook, YouTube, Twitter, Flickr and other sites to depict and discuss lewd behavior and sexual misconduct, make discriminatory statements and discuss patient cases in violation of confidentiality laws, according to the survey, which was published this week in the Journal of the American Medical Association. Of the 80 medical-school deans questioned, 60% reported incidents involving unprofessional postings and 13% admitted to incidents that violated patient privacy. Some offenses led to expulsion from school.

In this video, Andre Gold, vice president and CISO of MoneyGram International, will discuss the basics of disaster recovery and business continuity planning, and define several general terms associated with disaster recovery and business continuity planning to help organizations develop a more accurate understanding. The text transcript of Gold's comments is included below. Andre Gold: Over the past four to five years, I've spent a lot of time in disaster recovery and business continuity planning as part of my role as the chief risk officer as well as the CISO for a couple major organizations. During that time, in working with those firms, I've had a greater appreciation of disaster recovery and business continuity planning, and I've learned that although BCP and DR are very important to firms, when its actually time to execute upon those respected strategies, many firms fail, and they fail fundamentally because they lose sight of the core elements of disaster recovery and business continuity planning. And with that, it's those core elements that we will be discussing today.

Will there be one major catastrophe, or just smaller disasters? Panelists discuss what security issues we should be watching out for, where the threat might come from, and the difficulties in predicting the unpredictable. Panelists include: Whitfield Diffie, vice president and chief security officer for Sun Microsystems; Ronald Rivest, Viterbi Professor of Electrical Engineering and Computer Science at MIT; Adi Shamir, professor of computer science at the Weizmann Institute of Science in Israel; and Bruce Schneier, chief security technology officer for BT Counterpane. Moderating the panel is Ari Juels, chief scientist and director of RSA Laboratories.

Industry Insiders Discuss HIT and HIPAA Issues March 30, 2009 by Astrid Fiano, Writer A significant part of President Obama's health care reform agenda is the push for implementing more health care technology. In the health care field privacy is always a major concern, and was the impetus of the Health Insurance Portability and Accountability Act of 1996--protecting the privacy of individually identifiable health information in all formats, and the confidentiality provisions of the Patient Safety Act--protecting identifiable information being used to analyze patient safety events. So those in the health care industry now wonder will the Administration's focus on health IT (HIT) present more challenges to privacy concerns? As part of a continuing focus on HIT issues, DOTmed interviewed industry expert Kirk J. Nahra, a partner in the Washington D.C. legal firm of Wiley Rein LLP, specializing in privacy and information security for the health care and insurance industries, and named an expert practitioner by the Guide to the Leading U.S. Healthcare Lawyers. DOTmed also interviewed Lise Rauzi, Vice President, Training Development, for Health Care Compliance Strategies (HCCS). HCCS provides online training compliance for employees. Nahra notes that regardless of the rising concern over privacy and the new HIT legislation, there have already been formal HIPAA security rules on electronic information in place for several years--the health care industry compliance has just been inconsistent. The problem -- to the extent there is one -- is that HIPAA rules are process-oriented, Nahra explained. The rules don't tell an entity what to do, but rather what to evaluate--a standard set of questions, but without a standard set of answers. For example, a covered entity has to have an internal audit, but the rules do not tell the entity how best to carry out that internal audit. Not surprisingly, different businesses have different ideas on how to implement their HIPAA evaluations

PCI - better than nothing, but still vastly inadequate. - Karl The Heartland Payment Systems and Network Solutions data breaches have thrust the Payment Card Industry Data Security Standard (PCI DSS) into the spotlight, raising the question: Does PCI compliance help in the fight against fraud? David Taylor, founder of PCI Knowledge Base, recently administered new research on PCI compliance, and in an exclusive interview he discusses: Goods news - and not-so-good-news - about PCI compliance; Unique PCI challenges for merchants and banking institutions alike; What needs to be done to raise awareness of PCI compliance. Taylor founded the PCI Knowledge Base and before that the PCI Alliance. He worked with many leading edge companies as an analyst for Gartner for 14 years. The PCI Knowledge Base is a research community that shares information and knowledge to help merchants, banks and other organizations achieve PCI compliance.

The Heartland Payment Systems and Network Solutions data breaches have thrust the Payment Card Industry Data Security Standard (PCI DSS) into the spotlight, raising the question: Does PCI compliance help in the fight against fraud? David Taylor, founder of PCI Knowledge Base, recently administered new research on PCI compliance, and in an exclusive interview he discusses: Goods news - and not-so-good-news - about PCI compliance; Unique PCI challenges for merchants and banking institutions alike; What needs to be done to raise awareness of PCI compliance. Taylor founded the PCI Knowledge Base and before that the PCI Alliance. He worked with many leading edge companies as an analyst for Gartner for 14 years. The PCI Knowledge Base is a research community that shares information and knowledge to help merchants, banks and other organizations achieve PCI compliance.

One of the things I notice while reading about privacy issues today is the lack of a definition of the term privacy. How can we make laws, regulations, and instantiate frameworks or intelligently discuss this privacy thing, if we cannot be sure we are talking about the same thing?
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