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New approaches to information, data sharing and engagement are helping local public services work more closely with citizens. Using social media strategically and opening up public data can have significant benefits to citizens and local government. The following are some examples and resources available to support collaborative working.

Google Refine, a power tool for working with messy data (formerly Freebase Gridworks)

Having trouble persuading your managers of the benefits of open data? Or just need persuading yourself? Well here we try convincing all of you. What follows is a Q&A compiled initially by Dan Slee of Walsall Council and Stuart Harrison of Lichfield District Council. The first part is a bit of background information, the second part comprises some responses to common arguments. This work is ongoing, and this page will occasionally be updated accordingly. You can watch and contribute on the Open Local Data wiki

Google data visualisation tool - works only with CSV or KML files

Don't know if this only works with WordPress, but could be useful for adding tags to posts migrated from CoP and for suggesting new ones

Open and linked data in action. Nottingham Insight, previously known as NOMAD+, is a shared evidence base that provides access to data, information and intelligence about Nottingham and the surrounding area. This partnership system aims to improve decision-making, support partnership working and better prepare us for the future.

esd-toolkit then intends to publish open information on more than 1000 projects and work with SPARK and public and third sector initiatives across Europe to implement a standard means of referencing projects.

Thursday, November 11, at 10:30 a.m. CDT. Bryant Clevenger, global knowledge sharing leader for IBM Global Business Services, will explain how IBM is leveraging new social capabilities to accelerate access to relevant content and people. These new capabilities integrate traditional knowledge content with social networking analytics to put the "work" in social networking.

SMW+ is a semantic enterprise Wiki for teams that need a human-readable and agile knowledge base for collaborating on rich text and data in their daily work.

We dream of a world where all social networks are connected and work together in a way similar to email. Our projects aims to define a language to bridge these networks and make it easy for social networks to join a bigger social web. You're invited to help make this a reality.

The Data Enrichment Service (DES) is an information extraction service for unstructured text. It allows you to extract things such as names, places and organisations. It is focussed on UK data, with much of the work on data.gov.uk being utilised.

Today we can announce that the web application, called Patchwork, we will be launched in prototype in Lichfield later this month. Patchwork is designed for people supporting complex families to build and strengthen their relationships, keeping the child and their family at the centre of everything they do. In short, Patchwork helps you: Get a quick and easy overview of the people you're supporting Find out who else is working with them and how to contact them Invite in other people you think should be involved Keep the picture up-to-date for all involved

A key tool in the online delivery armoury of the Local Government Group (www.local.gov.uk), the Knowledge Hub is about sharing and working together, enabling the millions of people across the Public Sector to collaborate to provide better services and to engage with the recipients of those services

Also see http://eu.techcrunch.com/2010/09/02/look-out-yammer-podio-emerges-with-full-business-social-network/