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The Knowledge Hub programme aims to create a single window to improvement in local government. It will use Web 2.0 technology and services, and build on the current community of practice platform, to support networking, collaboration and knowledge sharing.

New approaches to information, data sharing and engagement are helping local public services work more closely with citizens. Using social media strategically and opening up public data can have significant benefits to citizens and local government. The following are some examples and resources available to support collaborative working.