"La commande vocale, c'est certain, est le prochain grand sujet, et le fait que ces appareils soient basés sur des intelligences artificielles dont la logique échappe à ses utilisateurs rend les choses encore moins transparentes. Comme s'en est récemment fait l'écho la présidente de Radio France, Sibyle Veil, ces équipements commandés par la voix vont pouvoir demain orienter les utilisateurs dans leurs accès aux produits, aux services et à l'information. Or il n'existe aucune règle susceptible de les réguler aujourd'hui et il y a donc également un enjeu culturel pour les médias."

"[...] le traitement de la voix à l'heure de la synthèse vocale pose de nombreuses questions au regard du droit. Si dans bien des cas, les applications envisagées sont tout à fait pertinentes, l'utilisation de caractéristiques vocales propres à une personne pose néanmoins des questions relatives notamment à l'usurpation d'identité et à la manipulation."

"Banking chatbots built with AI technologies can understand the contextual request from a customer. They can be taught to ask and answer questions in a familiar, conversational language. This is something that digital interactions with banks are lacking - a more natural, intuitive user experience."

"When Conor Sprouls, a customer service representative in the call center of the insurance giant MetLife talks to a customer over the phone, he keeps one eye on the bottom-right corner of his screen. There, in a little blue box, A.I. tells him how he's doing. Talking too fast? The program flashes an icon of a speedometer, indicating that he should slow down. Sound sleepy? The software displays an "energy cue," with a picture of a coffee cup. Not empathetic enough? A heart icon pops up."

Demo Alexa

"Lors du CES Asia 2019, Alibaba a annoncé l'intégration de son assistant vocal dans les véhicules de marque Audi, Renault, et Honda. Cette annonce concerne exclusivement la Chine. À titre d'exemple, l'enceinte connectée Tmall Genie Auto devrait permettre aux chauffeurs de suivre une livraison, réserver une table dans un restaurant, ou encore acheter des tickets de cinéma. Sur du plus long terme, Alibaba indique qu'il sera possible de contrôler à distance ses appareils connectés, régler le chauffage, ou ouvrir les stores."

récap du CES Asia 12'08 Baidu smart speaker avec voix + caméra + écran + paiement via reconnaissance faciale + détection émotions + télé-médecine

"- 34% of U.S. 18-29-year-olds owned a smart speaker at the beginning of 2019 while the figure for the over 60 population was just 20%. - The use of voice assistants on smartphones follows a similar pattern but is less extreme with over 80% of under 30 consumers saying they've used a smartphone-based voice assistant compared to about 60% for the oldest age group. - However, the frequency of smart speaker use is less age-dependent as 60 years and older device owners actually exceed that of the 18-29 group with 46.6% as daily users compared to 43.1% respectively. The 30-44 age group was most active with 51.3% daily users. - Consumers over 60 skew significantly toward Amazon Alexa use for smart speakers and Apple Siri on iPhones. Google Assistant and its primary distribution of Google Home smart speakers and Android smartphones are not very popular among older Americans."

"This study investigated the speech recognition abilities of popular voice assistants when being verbally asked about commonly dispensed medications by a variety of participants. " "Overall, these findings demonstrated that Google Assistant possesses a much more advanced AI system than its voice assistant competitors when comprehending medication names, but there is still room for improvement. Voice assistants and proper speech recognition in healthcare has the potential to deliver efficient and important health information to patients, especially to those with reduced ability to read small font of medication labels or type on a mobile device.13 However, the presence of a human transcriber for quality assurance is still vital when assessing something as important as the information related to complex medications.14 Future advancements of this technology are critical if it should be used to achieve the comprehension levels of a human healthcare practitioner."

"Il faut aujourd'hui seulement 3,7 secondes d'audio afin de cloner votre voix. Cette annonce impressionnante mais aussi quelque peu inquiétante a été émise par le géant chinois de la tech Baidu. Il y a un an, l'outil de cette entreprise appelé Deep Voice nécessitait 30 minutes d'audio afin de pouvoir cloner une voix humaine. Les prouesses de l'intelligence artificielle permettent désormais une évolution technologique de plus en plus réaliste."

"En passant à "Hey Google" au lieu de "Dis Google", le géant limite aussi les mot-clés déclencheurs, n'en utilisant plus que 2 partout dans le monde."

"A new version of Monopoly doesn't use paper money, instead it has voice banking which will keep track of transactions."

"Le périphérique, en plus de pouvoir lancer la lecture de votre bibliothèque musicale grâce à la commande vocale « Hey Spotify« , dispose de boutons intégrés afin d'accéder très rapidement à vos playlists favorites."

"Researchers at the University of Washington have developed a new tool to monitor people for cardiac arrest while they're asleep without touching them. A new skill for a smart speaker - like Google Home and Amazon Alexa - or smartphone lets the device detect the gasping sound of agonal breathing and call for help. "

"Pour ne plus dépendre des solutions fournies par les Gafam et les Batx, les acteurs français du commerce vocal s'associent au sein du Voice lab pour créer notamment un tronc commun de 100 000 heures de données vocales en français sur lesquelles entraîner leurs technologies vocales. Des start-up (Voxist, Snips, Smartly.AI, batvoice...), des éditeurs de logiciels (Linagora…) et des institutionnels (LIMSI, Université Paris Dauphine….) ont déjà rejoint l'initiative."

""Grâce à l'assistance vocale, les techniciens de production peuvent se concentrer sur leurs gestes et se libérer des notices et des modèles techniques", explique André Joly, co-fondateur de la société Simsoft Industry" ... "Les premiers projets développés 'sur mesure' pour des grands comptes nous permettent aujourd'hui de décliner Vogof par type de métiers, mais aussi d'élargir ses missions au-delà de l'assistance à la production, pour de la maintenance d'équipements ou de la formation professionnelle"

"Dr. Lam is collaborating with a group of Stanford faculty members and students to build a virtual assistant that would allow individuals and corporations to avoid surrendering personal information as well as retain a degree of independence from giant technology companies." ... "The Stanford researchers are hoping to gain support by making their software freely available to users of smartphones, computers and consumer appliances. They are encouraging makers of consumer products to connect their devices to the Almond virtual assistant through a Wikipedia-style service they call Thingpedia. It is a shared database in which any manufacturer or internet service could specify how its product or service would interact with the Almond virtual assistant."

"For now, the startup [Bamboo Learning Inc] is targeting parents and children but says the technology could eventually wind up in schools if it catches on. Persuading parents that Alexa is an appropriate education tool for kids could be tricky. " "Bamboo is hoping that it can carve out a niche as a useful tool for parents who want an educational diversion for their kids on the new voice software. That could mean offering their assistance to more companies like Highlights looking for expertise in educational applications for Alexa. Or, echoing the models of internet giants that rely on user-generated content, they could build out a platform for teachers and schools to build voice tools."

"Pillo Health's lead product is the eponymous Pillo, a countertop artificial intelligence device that uses voice to engage users and remind them to take medications. Designed for older patients with chronic diseases or complex care plans, the tool can store, dispense and reorder up to 28 doses of medication on a pre-set schedule. In addition, Pillo can deliver audio- or video-based health content and facilitate video calls between patients and their caregivers, while allowing the latter to monitor adherence data generated from the device."