Alibaba already has a voice assistant way better than Google's - MIT Technology Review - 0 views
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Cécile Christodoulou on 05 Dec 18"On December 2 at the 2018 Neural Information Processing Systems conference, one of the largest annual gatherings for AI research, Alibaba demoed the AI customer service agent for its logistics company Cainiao. Jin Rong, the dean of Alibaba's Machine Intelligence and Technology Lab, said the agent is already servicing millions of customer requests a day."