QR codes

Bluetooth Low Energy (BLE)

NFC stands for “near field communication

pay at the store with your phone

QR codes are scannable barcodes

hand-free means of viewing content and performing tasks.

$1,500 asking price

Google Glass was ultimately a failure

here are two major reasons why the product failed from the consumer perspective, and the first was the design.

The second reason is the concerns consumers had about the product possibly collecting data from users or being vulnerable to hacking from outsiders.

potential to add $13 trillion to the global economic output by 2030.

Crowne Plaza deploys a robotic butler to deliver food and drinks to hotel guests

Royal Caribbean Cruises introduced robotic bartenders that mix two drinks per minute from an endless list of cocktail combinations

identify four intelligence types: mechanical, analytical, intuitive and empathetic.

Service robots are currently perceived as at a disadvantage regarding executing emotionally complex tasks. Consequently, a well-trained human workforce still performs such tasks better

point out that service robots should not look too human, because if they do, people will expect them to act like real humans

Henn na Hotel in Japan, which is mainly staffed by robots. At the front desk, polyglot robots greet the guests and help them check in or out. A robot stores the guests’ luggage in their rooms, for which they do not need a key, since the hotel uses a face recognition system

Of these projected at-risk jobs, it is estimated that automation will put approximately 30% of service and sales workers’ jobs at risk. This risk is projected to triple from 10% in 2027 to 30% in 2037

jobs across all industries are at risk.

the use of service robots and AI will be competed away in reasonably efficient markets and lead to an overall increase in consumer welfare. Increases in productivity, wealth and income due to AI and robotics should also stimulate the creation of new jobs

If delays happen too many times, they're likely to take their business elsewhere.

US small businesses are projected to lose $40 billion in productivity because of internet outages in 2020

the brunt of the loss will be felt by the smallest businesses that overwhelmingly do not have internet backup solutions in place. These businesses will lose $22 billion in productivity – the equivalent of just over $4,500 per year per business establishment.

Redundant internet is a connection that kicks in automatically when your primary internet connection goes down, which means you never lose connectivity. It's like having a backup generator that can keep a home running after a storm knocks out the neighborhood's power.

66% of small businesses saying that an internet outage would be critical or extreme, Independence Research found that the majority have no internet backup plan, with many likely not having a business continuity and disaster recovery (BCDR) plan.

Just 2% of companies with 1 to 20 employees — vulnerable businesses that could suffer significant losses after one significant outage — have redundancies in place.

Oracle Hospitality

Monthly Subscription - Yes ( $7/room/month - $10/room/month ) - Yes ( More than $10/room/month ) - Yes ( $3/room/month - $6/room/month )

ut too old tech stack and too much corporate complexity

ResNexus doesn’t have any recent company updates

Avoid if at all possible, poor service and sales

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imple to Use Inexpsensive PMS with a TON of Interfaces Available

WebRezPro Partners with Google to Help Hotels Drive Direct Bookings

Network segmentation and the use of firewalls is very important.  No email or Web surfing should be done on the secure side of a network.

“How to be compliant,” that has additional links to each credit card brand.

There are levels of merchant compliance.  A level 1 merchant processes more than 6 million transactions annually.  This level requires an annual onsite security audit and quarterly network scans.Level 2 merchants process between 1 million and 6 million credit card transactions annually.  This level requires an annual self assessment and quarterly network scans.Level 3 merchants process between 20,000 and 1 million e-commerce transactions annually and have the same compliance requirements as level 2.Level 4 merchants process fewer than 20,000 e-commerce transactions a year and require annual self assessments and network scans.Data security breaches can cost a hotel an average of $182 per compromised record.  This does not include the cost of defending a lawsuit, if one is brought, or fines for non-compliance from individual credit card brands.

Called Project Basecamp, the program will reach out to 500 students at 10 universities with hospitality programs and educate them about technological and financial security. "I've jokingly said if I do agood enoughjob, they should actually need less service from us," he said.

Companies may have incredibly advanced equipment, firewalls and encryption, he said, but all it takes is one accidental mistake from someone within the system and all of that technology becomes moot. "So that's why we focus on what we call the human firewall," he said. "They are the most valuable asset in all of this." Sidebar

According to our research, almost 70 percent of fraud victims noted their most recent fraudulent charge within hours of its occurrence. Today, most banks and credit card companies have systems that can detect suspicious charges and alert account holders of potential fraud before transactions are processed. Around 61 percent of credit and debit card holders in our study had enabled email or text alerts from their card servicers that would help them act quickly on fraud attempts. These individuals were more likely to block transactions before money was taken from their accounts.

service has enabled the restaurant chain to move cost-eff ectively from a low bandwidth network to a higher-speed, dual broadband solution across all its sites

in-restaurant and online experience for customers include deploying guest Wi-Fi networks, individual entertainment systems for diners and leveraging new networking technologies such as SD-WAN for optimizing bandwidth utilization. Better connectivity can directly infl uence the dining experience, for instance, by supporting servers in using handheld devices to take table orders.

the company is now able to reach and train many more staff through the use of video content shared and streamed across its new, high-speed network.

60% of American adults agree that restaurant technology such as smartphone applications, tableside tablets and order kiosks increases con v enience

In the U.S., more than six in 10 millennial diners would like to see restaurants use technology to make ordering and payment easier.

With its pervasive stay-at-home orders, mandated dining room closures and persistent labor shortages, COVID-19 has only accelerated this trend.

DoorDash, Grubhub and UberEats dominate the market

“At the start of the pandemic, there was a rush for every restaurant to do their own ordering app, which is like everybody trying to do their own internet,” Quinn said. “Restaurants quickly realized that their efforts were better spent elsewhere, and many opted into the larger ecosystems that third-party delivery services provide.”

Shortly after its launch in 2013, DoorDash decided to migrate its IT infrastructure to a cloud-native solution, which allows it to quickly scale as it continues to grow. It also gives the company access to various cloud-based applications that help it collect, track and analyze data about its customers’ ordering habits — a trend that’s sweeping the restaurant industry and informing creative strategies for combatting losses due to COVID-19, according to Quin

Ghost kitchens — sometimes called virtual or dark kitchens — allow restaurateurs to cut costs by foregoing real estate, labor and dining room expenses in favor of small, focused operations that prepare food in shared commercial kitchens exclusively for delivery. Companies like UberEats use delivery data to help restaurants determine where market opportunities exist.

n recent years, digital ordering kiosks and tablets also have become popular, and full robotic kitchens might not be far behind. This fall, for example, White Castle will deploy Flippy, its first robotic fry cook. Halal Guys and Applebees, meanwhile, are in the early stages of testing DrinkBot, a robot that mixes pre-set beverages in just 20 seconds. Even autonomous delivery robots have hit the streets in big cities and college towns across America

Thanks to SD-WAN technology, it’s never been easier – or more affordable – to establish Internet failover protection. With SD-WAN, network traffic is routed over a secondary connection when a business’s primary Internet connection fails, or experiences packet loss or latency spikes.Some failover solutions incorporate wireless failover protection as either the secondary connection or a third failover connection if the first two connections fail. For example, GeoLinks’ Internet failover with Fourth Generation Long Term Evolution (4G LTE) is a best-in-class choice for most businesses using fiber or fixed wireless connections.

LTE failover is advantageous because the backup router links your devices to a fully functioning network with no noticeable service disruption – the data automatically switches over from Wi-Fi to LTE, preventing you from losing signal

Keep scheduling, payroll, and the POS under one roof.

ntegrated solution shares data, so if a server enters her tip on the POS, it syncs with the other programs. And since these are cloud-based systems, you can create schedules from anywhere. Staff members can view schedule updates from their phone in real time.

QR codes on digital menu boards

pay using their mobile phone, using such apps as Apple Pay or Google Wallet.

Cloud-based platforms streamline a variety of tasks, including food ordering, digital menus, drive-thru operations, and kitchen management.

Digital POS systems make it easy for restaurants to manage a waitlist and tables. Customers can receive texts when their table is ready and place their orders while waiting.

POS devices and kiosks with ultraviolet light to kill or inactivate 99% of microorganisms.

Cloud-based tip processing lets employees receive credit-card tips on a prepaid card, reducing cash handling.

Compared to opening a traditional restaurant, creating a cloud kitchen will not cost you a fortune. And after you’ve constructed your virtual kitchen, it’ll be even easy to expand. Cloud kitchen businesses don’t need to rent or buy a lot of space when they grow; hence scaling up is possible with low investment.

A cloud kitchen may operate many brands or digital restaurants within one roof by sharing the space

The most significant benefit of the cloud kitchen business is eliminating costs such as restaurant space, decor, dining tables, chairs, high-end cutlery, and electrical fixtures

A cloud kitchen business model is flexible and can change the menu; cuisine’s themes much easier than the dine-in restaurant. If a cloud kitchen finds some menu item not very profitable, the same can be swapped without reprinting the menu and avoiding extra cost.

Food aggregators charge anywhere between 20-30% of commission,

The ambience and interactions with the restaurant staff are two factors that contribute to consumers being more engaged to a restaurant