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Contents contributed and discussions participated by mknig011

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What Makes a Successful Event in the Hospitality Industry? | Chron.com - 0 views

smallbusiness.chron.com/ospitality-industry-61690.html event hospitality industry
shared by yimengliu on 13 Oct 17 - No Cached
  • Events in the hospitality industry include weddings, business meetings, celebration dinners and fundraisers.
  • The events and meetings industry generated $263 billion in direct spending in 2009, according to a study by the Convention Industry Council.
  • As the owner of a small business in the hospitality industry, your first priority is the satisfaction of the client, the person who booked the event and is paying for it.
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  • A successful event leads to the opportunity for additional business from the client.
  • A successful event has good food served at the correct temperature. The service is friendly but not overbearing. Any special requests within reason are handled quickly and politely.
  • A guest at a successful event may refer new business or tell others what a great time he had.
  • a successful event leaves the client feeling that he got more than he paid for.
  • In most cases a successful event is a profitable one.
  • The guests and client may not consider profitability as a measure of a successful event, but the small business owner coordinating or presenting the event certainly does.
  • mknig011 on 13 Oct 17
     
    This article discusses the event planning aspect of the hospitality and tourism industry. Topics such as client satisfaction, guest experience, profitability, and perceived value were taken into consideration in regards to the makings of a successful event. According to this article event planning can be profitable is it is done in a manner that encompasses both experience and satisfaction for the client and the guests.
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How Technology Is Changing The Accounting And Bookkeeping Industry - 1 views

www.forbes.com/...nting-and-bookkeeping-industry technology business hospitality
shared by mknig011 on 01 Oct 17 - No Cached
  • The days of consistent on-site consulting have morphed into brief off-site meetings, with a plethora of additional software now serving as accompaniment for visibility and accountability of business tasks.
  • The ability to leverage the latest in cloud-based technology through platforms -- such as Xero ’s accounting software -- has completely transformed our firm and even the entire accounting and bookkeeping industry.
  • For example, it has changed the way that business-to-business on-site consultations function, since frequent visits were often implied as a means of connection between client and bookkeeper.
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  • Another development is that payroll departments are not only operating within their sector: the entire management of employees and subcontractors both contribute to the most accurate pay-by-pay insurance quotes and invoices.
  • many companies turn to these new platforms in order to ensure their success and implement new ways of conducting accounting and bookkeeping practices.
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Cloud-based hotel software has failed, but a new paradigm is on the horizon | By Keith ... - 1 views

www.hospitalitynet.org/...4083341.html hotel software technology hospitality
shared by angelicamm6 on 09 Oct 17 - No Cached
  • Most hoteliers agree that the cloud is the way to go.
  • The answer is that the first generation of hotel cloud software solutions didn’t do anything radically different from the legacy hotel software vendors.
  • The first generation hotel cloud software was basically the old stuff but available via the internet.
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  • The user interface ran inside a browser instead of a desktop window but otherwise all the other problems of legacy software remained.
  • 1. Complicated and expensive installation and configuration
  • 2. Closed, proprietary systems
  • 3. Integration with other components complex or impossible
  • 4. High dependence on a single software vendor
  • 5. Extendin
  • What’s more, the cloud systems were often missing features and functionality that the legacy software had.
  • Plus, the cloud vendors generally lacked a sales and support infrastructure or partner network that many of the legacy vendors enjoy.
  • SAP provides standard ERP functionality, but, more importantly, no less than 1,372 other companies have written apps which fit seamlessly into the environment.
  • The eco-system around salesforce.com is another excellent example of a businessoriented eco-system with over 3,000 apps to extend the system.
  • A third eco-system example is one we tend to forget but almost all of us have used it. It’s the Microsoft Office environment.
  • However no such eco-system exists for the travel industry today.
  • Needless to say, one vendor alone can not build this eco-system. It will take a consortium of 5-10 innovative companies to launch this eco-system jointly, though one company may need to server as the anchor or backbone of the eco-system.
  • However, the time it takes for an ecosystem to reach a sufficiently mature stage is much shorter than one may realize.
  • mknig011 on 09 Oct 17
     
    This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the functionality that was expected from the software. What seems to be taking the place of cloud software are business software environments, which the author refers to as a eco-system of vendors. SAP Cloud platform HANA is the center of one of these eco-systems. Another eco-system that is discussed in this article is the one around salesforce.com and last but not least the Microsoft Office Environment. The author concludes his argument by saying although there is no hotel industry eco-system, cloud-based hotel software will not resurface as an eco-system.
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Staying Green: Hotels Step Up Their Sustainability Initiatives - Scientific American - 1 views

www.scientificamerican.com/...greening-up-the-hotel-industry
shared by anonymous on 29 Sep 17 - No Cached
  • Those little cards may seem like token environmentalism, but they can actually result in significant water, waste and cost reductions.
  • The website Economically Sound reports that a 150-room hotel can conserve 72,000 gallons of water and 480 gallons of laundry soap every year by placing the cards in its guest rooms.
  • he Marriott chain reported saving as much as 17 percent in hot water and sewer costs at its hotels thanks to implementation of its Linen Reuse Program.
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  • the Green Hotels Association, a non-profit launched two decades ago to bring together hotels around the U.S. and elsewhere that share a commitment to the environment and sustainable use of natural resources.
  • mknig011 on 09 Oct 17
     
    This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the functionality that was expected from the software. What seems to be taking the place of cloud software are business software environments, which the author refers to as a eco-system of vendors. SAP Cloud platform HANA is the center of one of these eco-systems. Another eco-system that is discussed in this article is the one around salesforce.com and last but not least the Microsoft Office Environment. The author concludes his argument by saying although there is no hotel industry eco-system, cloud-based hotel software will not resurface as an eco-system.
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Automated Forecasting Tool Saves Restaurant 10% in Unnecessary Staffing Costs | News | ... - 0 views

hospitalitytech.com/-10-unnecessary-staffing-costs hospitality technology tech solution hotel software
shared by mknig011 on 09 Oct 17 - No Cached
  • Sales Temperature to predict customer rushes or slow times, and to help control labor and staffing.
  • The notice provides DIRT with an accurate estimate of the week’s sales, which LaTulippe can use to schedule employees and determine the sales-per-employee-hour needed to ensure DIRT’s profitability and growth.
  • LaTulippe estimates Sales Temperature has saved him at least 10% in unnecessary staffing costs, and it also simplifies his weekly labor scheduling.
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  • But most of all, Sales Temperature saves LaTulippe time, the most valuable commodity of all for this successful entrepreneur.
  • mknig011 on 09 Oct 17
     
    This article discusses the positive benefits of Sales Temperature, which provides Jeff LaTulippe's restaurant with an automated forecasting. Sales Temperature predicts rush hour of customers and slower times. This type of prediction positively assists the control of labor and staffing. An estimate of the week's sales is provided by the Sales Temperature in which determines the sales-per-employee-hour needed.
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How POS systems are transforming the hospitality industry | By Joshua Smith - Hospitali... - 0 views

www.hospitalitynet.org/...4075084.html
shared by linanzhang on 24 Sep 17 - No Cached
  • for the hospitality industry, the most dramatic developments are taking place thanks to the latest, highly sophisticated POS systems.
  • customers are now accustomed to personalised service that is smoother and more efficient than ever before, thanks to better customer data and faster payment systems that eliminate the laborious processes of the past.
  • it needs to take advantage of the positive transformation that can be achieved with today's state-of-the-art POS systems.
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  • Today's hospitality outlets are utilising new payment functionalities that remove the traditional, time-consuming ritual for customers of waiting for service staff to bring them the bill.
  • with the right POS system you can help your customers pay quicker and more efficiently, even during peak times.
  • The best POS systems accept contactless cards and Apple Pay for a seamless and satisfying customer experience.
  • Pre-pay. A fantastic time-saver for takeaway outlets in particular, pre-payment systems work by allowing the customer to place their order and pay online.
  • mobile ordering allows customers already in your bar or restaurant to place their order at their seat, using their smartphone. In a busy establishment, this takes the hassle out of getting served; no more queueing for ages at the bar or trying and failing to catch the attention of a passing waiter.
  • Arguably the real jewel in the crown of today's intelligent POS systems is the unprecedented access they offer to detailed customer data – letting you view overall trends as well as zooming in on individual customers' patterns and preferences.
  • faster service, better data, happier customers - it's clear that the latest POS systems hold the key to the future of hospitality.
  • mknig011 on 24 Sep 17
     
    This article discusses POS systems and the positive effect that it has on the hospitality industry. Not only do they assist the customers by enabling them through the choice of purchases, but it also makes the service a lot quicker. The advancement in POS Systems also assist servers within the industry by way of making their jobs a little smoother, instead of replacing the server and his or her role. POS systems are also sale drivers and assist the hospitality industry by way of knowing what sells the most, what a customer likes the most, and also by way of loyalty programs.
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E-Commerce for the Hospitality Industry - 0 views

themoscowtimes.com/...the-hospitality-industry-11256 hospitality hotel technology business mobile tech
shared by mknig011 on 11 Sep 17 - No Cached
  • The Internet has consolidated itself as a very powerful platform that has changed the way we communicate, and the way we do business.
  • The hospitality industry has always been among the first to capitalize on new technologies.
  • E-commerce has been defined as "the buying and selling of products and services by businesses and consumers over the Internet.
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  • With hotel e-commerce, the landscape of the hospitality industry is forever changed.
  • The growing importance of e-commerce in the modern hospitality industry has created an urgent need for simple solutions to manage companies' online presence.
  • Accelerating Internet usage worldwide The Internet is the lowest cost hotel-booking channel Most travelers research hotel reservations on the Internet Social media and online hotel reviews are an increasingly important decision factor The web is the preferred media source for travel information, favored 17:1 over television and 6:1 over newspapers and magazines.
  • Smart hoteliers need to keep a sharp focus on the fundamental shift in ways customers are seeking information and channels that drive maximum return on investment. Here is a list of the basic e-commerce strategies that will help to get the best from the Internet world.
  • Search-friendly web site design.
  • Improve conversion and usability.
  • Hoteliers need to ensure that they are using the full potential of the Internet.
  • mknig011 on 11 Sep 17
     
    E-commerce is currently one of the most important buying and selling platforms. As a result of conducting business via the internet there's plenty of competition in terms of online presence. In order to make it a smooth process for customers and a company to conduct business with one another there are a few e-commerce strategies that will assist in doing so. For starters it is most definitely important for hoteliers to maintain a search-friendly web site design, improve conversion and usability, and ensure that the website is mobile device friendly. As online bookings continue to rise, word of mouth via the internet steadily increases, and internet advertisements takes precedence over T.V, it is now most important for hoteliers to use the internet to conduct business. However, it is even more important for them to do so in the most influential manner.
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Importance of Sustainability in Hospitality | Dana Communications - 1 views

www.danacommunications.com/ty-in-the-hospitality-industry sustainability hospitality hotel green travel
shared by mknig011 on 25 Sep 16 - No Cached
  • Over the past several decades, hoteliers have turned their focus to the importance of sustainability in the hospitality industry as it relates to hotel development and operations, including the environmental, economic and social impact.
  • The hospitality sector has historically had a dramatic environmental impact through energy and water consumption, use of consumable and durable goods, and solid and hazardous waste creation.
  • Economically, myths include the ideas that green operation is more expensive and that guests are not interested in sustainability.
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  • Recent advances in technology related to renewable sources of energy (solar, geothermal, wind, etc.) have improved the economics of using these kinds of alternative energies at the property level.
  • As hoteliers begin to realize that they can provide an enhanced guest experience by integrating natural elements, there has been an evolution in “green thought” in the community inspired by multiple factors:
  • Cost is always a driving factor and reducing operating costs provides a compelling incentive for hoteliers
  • Our government has enacted a variety of economic incentives to encourage the development of environmental retrofits and the construction of “green” buildings.
  • Current environmental regulations targeted toward the hotel sector are largely focused on facility operations such as storm-water management, hazardous materials handling, and environmental health and safety.
  • A greater number of hoteliers understand that investments in environmental technology can have a direct positive impact on guest experience.
  • Adopting a sustainable corporate culture can provide a distinct advantage in terms of attracting and retaining talent.
  • Most major hotel brands have incorporated some level of sustainability platform into their brand definition. Several brands have been repositioned to cater to a younger generation of more environmentally and socially active customers.
  • mknig011 on 11 Sep 17
     
    This article explains the various sustainability efforts of hoteliers in effort to limit their negative impact on the environment. Although, going green is beneficial to the world around us, hoteliers have also realized its benefits within the industry. One important factor has been its cost savings and economic incentives. Going green also enhances the brand image of hoteliers which in turn creates a market for a specific type of traveller, whom deems it necessary for a hotel to maintain sustainability efforts.
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Cloud-based hotel software has failed, but a new paradigm is on the horizon - 2 views

started by mknig011 on 28 Aug 17 no follow-up yet
  • mknig011
    #1 mknig011 on 28 Aug 17
     
    https://www.hospitalitynet.org/opinion/4083341.html

    This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the functionality that was expected from the software. What seems to be taking the place of cloud software are business software environments, which the author refers to as a eco-system of vendors. SAP Cloud platform HANA is the center of one of these eco-systems. Another eco-system that is discussed in this article is the one around salesforce.com and last but not least the Microsoft Office Environment. The author concludes his argument by saying although there is no hotel industry eco-system, cloud-based hotel software will not resurface as an eco-system.
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