Best way to keep the investors happy is with profitability. Big brands are making it clockwork now using tech that they didn't have before. They aren not leaving it to guess anymore or feel it through with experienced hoteliers. They are relying on tech more and more these days and for good reasons. It does the work and uses figures from all angles to minimize errors in computing. These systems are very useful for budgeting, planning, and scheduling.

Getting ahead of the curve can give a large corporation an advantage in exploring the tech first and setting a new trend.

TVC, Australian based, got into the game in a big way by creating a 2 sided marketplace to break down barriers between companies, consumers, and suppliers. It connects hotels to future guests so the professionals can get back to what they do best. The network includes over 30,000 hotels. It is called SaaS Network. "Last year SiteMinder threw its hat in the ring with the launch of SiteMinder Exchange aimed at "breaking down the industry's notorious integration barriers, connecting hotel systems and applications through smart and simple connectivity."

As per the article, it has been realized that self-service KIOSKS have had one of the largest investment in any category YTD. The design of the restaurants haven't even caught up with this and the open spaces could still be used for something else. The staff are being cut or used in different ways and new budget and planning will be out for sure by year end to save even more money and make it more profitable. Tableside ordering is another hot topic as many restaurants are feeling this out too. In Asia, this has been ongoing for a while now. Since China went "cash-less", there are so many ways to implement this. I went to a restaurant recently in north-eastern China and they didn't even offer a menu. Everything was seen, ordered, and paid by their APP. The question is if there is no service, will there be no tipping? Hot topic.......