A property management system is the way a hotel manages reservations, billing, housekeeping, and all reporting for virtually any type of property. The link provided is that of the first property management system to ever surface the hotel industry and the first to ever be used until now. Attached i provided two links, one on what exactly a property management system is and what it does, and the other, explaining how opera operates and why it is so great and why hotel operations still use the system till this day.
This article https://www.microsoft.com/en-us/environment/product/lifecycle explains all Microsoft does in efforts of them becoming less and less responsible for any e-waste brought into other countries. Read the attached link for many interesting practices they have been implementing since 2006.
The article describes the type of procedures IHG brand hotels are taking to making their hotels for sustainable and green. Creating a software for all their hotels which allows them to track how much waste they are producing and how to change their ways to operate to make the waste management better. They are also changing they way they build hotels and making it "green" properties all around by using solar powered lights and many other ways described in the article.
This article discusses why having a reliable POS and PMS system is important for any restaurant, gift shop, spa, or hotel. Now a days, it is hard to imagine any operation to function with some sort of integrated system to track all sales and customers. Not only does a reliable system help the employees and owners run everything smoothly but it also keeps customers happy. The more abilities you have to make things on yourself and the guests easier, the happier you will make guests and potential vendors and clients.
The Global Distribution System is a large centralized system that gives rates to travel sites, travel agents, airlines, and car rental agencies. The rates are either used for business for corporate travel or the ordinary leisure traveler that uses a travel agent to book their vacation. Additionally, we are now seeing more and more large companies like Office Depot, Best buy, and other large ones using travel agencies to coordinate corporate travel for them by collecting a commission from the hotels. The following website will educate you on exactly what it does and answer any pending questions you're curious to.
The above mentioned article mentions 18 trends in the Hospitality industry and what to expect for the coming year. First and foremost, the industry is not seeing a decrease at all, it is actually seeing an increase global. When an increase in events and travel is seen, what follows is also an increase in pricing. While hotels will increase their average daily rates. Sales professionals will also increase meeting and conference venues by about 3% per year. Click the above mentioned link for more on the topics.
I first came across Kips when i first entered the lodging sector of hospitality in 2015. I worked for a Cambria Hotel & Suites which is a Choice Hotel. This hotel is managed by Driftwood Hospitality which uses Kips. It is a text messaging software which is slowly changing the guest experience at hotels. What it does is simply use for text messaging which allows front desk agents to text guests after check in and daily to ask how their room is, if they need room service, more towels and etc... Kipsu is of course not only used in the Hospitality world but it is certainly taking a big hit when you hear guests comment "wow, i've never had a hotel text me before to ask me how I'm doing". It is a great software considering technology is just at our fingertips through smart phones and is only advancing daily. Take a read on who they are and you will certainly be just as amazed.
https://docs.oracle.com/cd/E98457_01/opera_5_6_core_help/welcome_to_pms.htm
https://en.wikipedia.org/wiki/Property_management_system