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Contents contributed and discussions participated by alibaba0512

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Why the iPad is Revolutionizing the Event Industry - Event Planning & Event Marketing |... - 0 views

  • the iPad has made both meeting planners and meeting attendees more productive at events
  • the iPad makes planners and attendees twice as productive on the road. 
  • Laptops are great for remote working but they are heavy, take time to power up and get online, require more space, and they are more expensive.
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  • Planners can easily check their registration numbers, event dashboards, and collected fees while they are on the go. Planners can use an iPad to do on-site check in instead of using printed out paper sheets (debates on how registration sheets should be ordered and printed are over).  Planners can also monitor and respond to tweets during events using one of the many Twitter applications on the iPad. 
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    As the latest hospitality staffs, we need familiar with all new technologies in tourism industry. It is obvious that IPad is a convenient device for event planning. User can not only check mails and documents by this device but also get advantages from this mobile device. They can remote control lots of electronics and discuss with people in different places. By using IPad, both event planners and attendees can be more productive and precisely.
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From Dreaming to Booking: How Facebook Graph Search Plays a Role for Hotels in the Trav... - 0 views

  • 27 March 2013 From Dreaming to Booking: How Facebook Graph Search Plays a Role for Hotels in the Travel Planning Process With 87% of online users reporting that Social Media recommenda
  • tions impact hotel choice, it is no secret that social media influences the travel planning process.
  • Graph Search, which is still currently in Beta and will be rolled out to all Facebook users in coming months, allows users to search for people, places, and things, based on various Facebook connections such as location, interests, places friends have visited, and more.
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  • The Dreaming Phase: Where should I travel next? When online travel planners are looking for vacation inspiration, they can now turn to Facebook Graph Search to see places their friends have visited. This adds a more personalized element to researching possible vacation destinations. Users can search phrases like "Photos taken at places my friends have been to" and "Photos taken at hotels by my friends" to see more personalized search results from friends rather than conducting a more general Google search for potential travel destinations.
  • The Sharing Phase: How can I make my friends jealous? Not only can Facebook Graph Search help users discover recommendations from friends on things to do, it also allows them to share their own experiences on Facebook to add additional content to the Facebook Graph. One guest's Experience and Sharing phase can potentially ignite and influence a future guest's Inspiration and Planning phase when they view friends' scenic and enticing travel photos in Facebook Graph Search results.
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    Dining, traveling and sport are the keys for socialization. Hence, as the leader, Facebook users can also benefit from their friend's recommendations. Graph search phase can also gather all the friend's travel experiences and transfer it into social networking. It could be a Emarketing approach for travel industry.   
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Airport security in Edinburgh, Scotland asking passengers what religion they are, spark... - 0 views

  • Should airport security be able to ask what religion you are before you can get on a plane?
  • One passenger was under the impression that if he didn't answer the question he would not be allowed on the plane:
  • called the questioning “bizarre and intrusive”. He said: “This questioning does nothing to keep people safe, but it does suggest a worryingly lax attitude towards passenger privacy.
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  • People should only be asked what security staff absolutely need to know and everything else should be voluntary. It’s worrying that this passenger was not told it was a voluntary question.”
  • The airport claims the question is to make sure they are meeting diversity requirements and that people are not obligated to answer
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    The hardware security check has been improved a lot after 911. However, how to increase the software security is the key for hospitality industry. How can we ask some sensitive questions or find some information through observation are the key for the comfortable travel environment. However, except some western countries, asking people's religion is acceptable and reasonable. Though globalization, hospitality industry should come out more approaches for making sure the security.    
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ArmorActive Raises iPad POS Industry Standards With New SwitchBack Enclosure - SFGate - 0 views

  • The SwitchBack iPad enclosure is extremely versatile and accommodates a variety of business needs due to its extensive feature set.
  • With several included attachments, the SwitchBack quickly and conveniently transforms to a credit card payment iPad kiosk.
  • The robust friction hinge and lockable quick-release spring-loaded buttons enable ease of adjusting the viewing angle and orientation of the iPad. Using the optional Kensington ClickSafe® cable tether lock, the SwitchBack can also be used as a mobile or secured solution with the turn of a key.
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  • Furthermore, the payment adapters will meet the needs of many restaurants, churches, events, and retailers.”
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    It is obvious that IPAD or other mobile device can replace traditional POS system. With simple extra equipment and IOS APP, people can enjoy different kinds of POS service. What's more, with eManu's popularity, tablet can be a a more efficient and cheaper approach for POS. It supplies a brand new way for running business. To sum up, from inventory, shift time, training to POS, this can be a niche for future restaurant.  
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Call Accounting Software for Every Enterprise | Dinamo Effect Technology Tips - 0 views

  • Management of telephone charges, equipment fees, VoIP traffic, internet usage, and provider discounts is a difficult task. Most communication managers demand the necessary tools to allow administrators to monitor, evaluate, forecast and allocate communications management services and expenses.
  • Communications facilities are continuing to evolve at a rapid rate. Call accounting is generally the centerpiece of a complete communication management solution (CMS) to allow customers to track, process and allocate communications transactions (analog, VoIP and data).
  • Good call accounting software provides exception management reports which highlight long duration, excessive cost and misdialed calls.
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  • Call accounting delivers expense account code, password or authorization code reports. These results can be automatically directed to accounting systems, spreadsheets, HTML, email and a variety of other formats.
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    By Call Accounting Software, manager can monitor, evaluate, forecast and allocate communications management services and expenses. 
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Digital Alchemy Honored with Silver Adrian Award for iNeed™ Mobile Concierge - 0 views

  • iNeed is part of Digital Alchemy's Mobile Life™ platform of Cloud-based mobile suite designed to meet guest service and hotel marketing needs. The guest-facing mobile site makes it easy for guests to digitally submit service requests for common needs, such as housekeeping, room service, valet and maintenance.
  • Since iNeed resides in the Cloud versus a mobile app, it does not require a download, making it very different from other guest request solutions on the market.
  • its integration with hotel property management systems for quick access to guest profile information and the ability to tailor marketing messages.
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    The latest CRM system is not Mobile APP but a cloud service. Customer only need to log on line and can reach customized system. They can reach for all kinds of service that is connected to property management system. It can not only increase the satisfaction but also utilize the property system.  
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How Green Is My Hotel? - NYTimes.com - 0 views

  • apply all the possible things we could do to make it sustainable
  • As interest in sustainabilty rises and as more and more people travel, the market for genuinely eco-friendly accommodation is growing.
  • 2012 marked a milestone in travel and tourism: for the first time, international arrivals topped one billion. There were 39 million more international travelers than in 2011,
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  • accommodation and activities are estimated to make up 25 percent of all the CO12 emitted by the tourism industry, or roughly 1 percent of the world’s total, according to the Untwo.
  • The building has no air conditioning, but relies on a heat pump and triple pane windows to keep the rooms cool, or as is more often needed in southern Holland, warm.
  • Motion detectors, daylight sensors and key card readers ensure that electricity for lights and appliances is only on when needed.
  • Besides the proper certification, these niche hotels also rely on the eco-conscious travelers to find them. BookDifferent.com, a hotel search engine that donates part of its commission to charity has started listing environmentally friendly hotels.
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    European green movement is the fastest in the world. Through some green certifications and people's awareness, green hotel market is increasing. Hence, the green hotel can not only save utility cost but also extend the market by reputation.  LEED, GSTC or blue flag are the trends for hospitality. Sustainable tourism can be the only future direction for this industry. 
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New B2B holiday home rental GDS seeks agent partners - www.travelweekly.co.uk - 0 views

  • London-based travel technology start-up Pathway GDS is providing agents with access to holiday rental inventory to allow them to compete with the likes of Airbnb and HouseTrip.
  • now providing a tool to give access to apartment and private home inventory that’s on a par with search for hotels.
  • Marchant claimed the technology is a first in the holiday rental sector and will allow agents to enter a fast-growing market as well as differentiate themselves.
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  • pure pay-for-performance model
  • We built Pathway to offer a one-stop solution. By connecting once with Pathway GDS, both suppliers and distributors gain access to multiple business partners through one connection.
  • The whole rationale for the business is to generate incremental bookings for our suppliers and distributors.
  • Pathway GDS believes its technology has the potential to stretch to other markets, having the benefit of being a distribution system built for suppliers and retailers rather than airlines.
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    GDS, which has lasted for 3 decades, is a platform for the trading of suppliers and customers. In this article, Pathway GDS, a UK base GDS company, adds the concept of holiday rental to the GDS. Like hotels, car rentals and airlines, the application of GDS is thriving now. Nowadays, in order to fulfill the different needs of travelers, Pathway successfully broaden the platform. Like mentioned in the article, PAthway can offer one-stop solution. Pathway utilizes the platform, both suppliers and distributors gain access to multiple business partners through one connection.  
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Online privacy: Difference Engine: Nobbling the internet | The Economist - 1 views

  • The congressional measure, approved overwhelmingly by the Senate Judiciary Committee on November 29th, would require criminal investigators to obtain a search warrant from a judge before being able to coerce internet service providers (ISPs) to hand over a person’s e-mail.
  • Cheap storage, wholesale access to the internet, powerful mobile phones and ubiquitous social networking have dramatically increased the amount of private data kept online.
  • As a consequence, the international telecoms treaty that emerged focused on how telephone traffic flows across borders, the rules governing the quality of service and the means operators could adopt to bill one another for facilitating international calls.
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  • The main objective of the conference in Dubai is to broaden the definition of “telecommunications” to include the internet—in the name of bridging the digital divide and bringing the full benefits of the web to the poor of the world.
  • In ITU jargon, the current treaty relates only to “recognised operating agencies”—in other words, conventional telecoms operators. The ITU wants to change that to simply “operating agencies”. Were that to happen, not only would Google, Facebook and other website operators fall under the ITU’s jurisdiction, but so too would all government and business networks. It seems the stakes really are as high as the ITU’s critics have long maintained.
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    The international regulation for Internet can change whole industry even whole world. Due to the prevalence of internet, the regulation of telecommunication can play an important role for the field.  However, like normal privacy, internet privacy can be treated as the same way. Nowadays, only after getting a warrant from a judge can a police coerce internet service providers (ISPs) to hand over a person's email. 
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Battle At The POS Heats Up - Business Insider - 0 views

  • Square pioneered a new point of sale (POS) by allowing small businesses and consumers to accept credit card payments via their mobile devices
  • Technology is developing so fast that NFC may already be yesterday’s news.
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    Like this article mentioned, the technology flies faster than our imagination. By using tablet or smart phone, customer can pick whatever they want and clerk can use Square APP to swipe credit card in WIFI environment. POS is the most important system for every hospitality industry worker. How to catch up the latest technology and increase the value of service are the key to be successful. Although NFC and QR codes are used in some stores and device, I personally think the internet application for paying can be developed as fast as smart phone popularization.
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