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This article announces that the Regal Hotels Group, a Hong Kong based company, now has seamless connnectivity with hundreds of online travel agents from its custom-built Miro PMS and RDX, Room Distribution Exchange. According to the article, RDX allows hotel groups to build a custom PMS and connect it the world's leading booking sites through RDX. The process saves staff hundreds of hours in manual reservations processing and allows hotels to receive thousands of bookings every day. Room Distribution Exchange is a technology powered by SiteMinder. What I didn't know was that RDX is the only real time hotel room exhange platform. It appears to be very beneficial and efficient because it allows busineses to connect directly to their partners. The system also reduces the amount of time hotel staff have to spend manually making reservations, and allows customers all around the world to book reservations. In a time where consumers are becoming more demanding and internet savvy, having an effective PMS is imperative.

Although I am a supporter of property management systems, I do find this article to be rather intriguing. Apparently, this group in Texas, Genares, has teamed up with RDX to eliminate the middle man as well as confusion from booking. What the partnership will do is reduce the amount that a hotel will spend on their PMS because it won't be utilized as much as it previously was. RDX is a two way connectivity system, which means that it can gain access to more than one access point at a time. Not only will this make it easier to make reservations, but the constant communication will allow for faster and more accurately detailed information.

/This article was interesting because it talk about how the Regal Hotels Group was able to connect their custom built PMS to the world via Room Distribution Exchange, a direct connectivity platform. This new technology helped Regal Hotels to gain two-way access to the world's leading booking sites. Regal did not have to change its existing PMS system which could have been costly. RDX gives hotels with traditional PMS the opportunity to reach the world.

Building their own PMS puts Regal Hotels Group above everyone else; making them more efficient thus reducing cost and impacting their bottom line. Its interest how a company can see the big picture in technology advancements and implement those cost saving features.

One of the greatest challenges a hotel faces is ensuring that all of its booking channels are updated on a real-time basis. With this tool, a Revenue Manager can quickly manage all inventory from a single place. With instant 2-way integration, On the property side, changes can be made easily and efficiently and applied to all sites. The reservations will also be dropped directly into the PMS or CRS so there is no more manual input necessary. On the consumer side, every booking will reduce inventory across all sites so that there is no chance of overbooking. This is a very valuable tool.

While this short article is specific to the Regal Hotels Group, it also shows how the higher demand of customers result in a technology increase. This article is about the Regal Hotel Groups now connecting with hundreds of online travel agents around the world as a result of a custom created Miro Property Management System. Providing thousands of rooms in Hong Kong, it was inevitable that a custom made online PMS would form given the mass amount of rooms to be monitored. This system known as the RDX serves as a direct connectivity platform, eliminating the gap between reservation systems and booking channels. This increases productivity and efficiency for this high demand hotel group across Hong Kong. This innovation can further increase like I said productivity by taking the traditional approach to property management system online to achieve a greater reach of potential hotel guest around the world and at the same time.