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Do you finish your tasks on time? Is your work always your absolute best? Do you show professionalism and courtesy in your client communication?

I don’t think one should worry about calling a client for a late payment – and you can take steps to making sure that it won’t happen – other than what’s described here. In the contract that I have, there is the option to have the client pay a certain percent up-front (maybe 25%), another percent once the design is done (25%), one when the programming is done (25%), and one when the project is implemented (25%). If you go by this payment guide, the client will be forced to pay, otherwise their site doesn’t launch on time, all the while you still have 75% of the payment, waiting on the small 25% chunk that’s left over. I feel like getting paid after-the-fact (not knowing when you’re going to be paid) is the cousin of doing spec work – since the client can walk away at any time for some BS arbitrary reason (though I doubt that happens much).

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