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Ethnographic Workplace Studies and Computer Supported Cooperative Work published as: Jordan, Brigitte 1996 Ethnographic Workplace Studies and Computer Supported Cooperative Work. Pp. 17-42 in: The Design of Computer-Supported Cooperative Work and Groupware Systems. Dan Shapiro, Michael Tauber and Roland Traunmüller, eds. Amsterdam, The Netherlands: North Holland/Elsevier Science.