Why Dell.com (was) More Enterprise 2.0 Than Dell IdeaStorm - O'Reilly Radar - 0 views
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Keith Hamon on 29 Sep 08Why Dell.com (was) More Enterprise 2.0 Than Dell IdeaStorm -
Keith Hamon on 29 Sep 08Teaches that Web 2.0 is more than just slick web-based software & sites. For O'Reilly, who coined the term, it is harnessing network effects, collective intelligence, to enrich the experience between the user and the organization.