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We are told 'Don't let the system get you down', and 'rail against the system' and endure the untold misery of 'We are updating your system.' Systems have a bad reputation for being bureaucratic, red-tape decorated jumping hoops. This is certainly true of many systems and no more so than in education. A system which isn't working well is clearly evident while those that are working as they should are often invisible or unnoticed, but vital to the smooth working of work, learning and life.