Informal learning is a profit strategy. Companies use it to:
Improve knowledge worker productivity 20% - 30%
Increase sales by Google-izing product knowledge
Generate fresh ideas and increase innovation
Transform an organization from near-bankruptcy to record profits
Reduce stress, absenteeism, and healthcare costs
Invest development resources where they will have the most impact
Increase professionalism and professional growth
Cut costs and improve responsiveness with self-service learning