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This research explores student perceptions of course quality and instructor effectiveness in a hybrid MPA distance learning program. The MPA distance learning program under analysis utilizes a synchronous computer software program for 21 hours of instruction per course, an asynchronous computer software program for 21 hours of instruction per course, and six hours of on-campus in-person instruction per course. Survey data from students who have completed eight (8) courses in this distance learning program (repeated samples n = 90) will be compared to the evaluations of students who have taken the same courses from the same instructors in the on-campus program (n=100). The purpose of the research is two-fold. First, the research will determine if there is a significant difference between the perceptions of course quality and instructor effectiveness between students in the distance learning program and students enrolled in the on-campus program. Second, the research will explore student satisfaction with the use of the synchronous and asynchronous computer delivery methods. It is anticipated that students will express satisfaction levels with course quality and instructor effectiveness equal to, or exceeding, the satisfaction levels expressed by students in the on-campus program.

"BECAUSE QUALITY AND EXCELLENCE IN ONLINE LEARNING MATTER The drive behind the Online Learning Consortium In 1997, Frank Mayadas, President of the Online Learning Consortium (renamed OLC), affirmed that any learner who engages in online education should have, at a minimum, an education that represents the quality of the provider's overall institutional quality. Any institution, he maintained, demonstrates its quality in five inter-related areas - learning effectiveness, access, scale (capacity enrollment achieved through cost-effectiveness and institutional commitment), faculty satisfaction, and student satisfaction. These five have become OLC's Five Pillars of Quality Online Education, the building blocks which provide the support for successful online learning. The intent of the quality framework, which is always a work in progress, is to help institutions identify goals and measure progress towards them"

Australasian Survey of Student Engagement (AUSSE) Areas measured by the AUSSE The survey instruments used in the AUSSE collect information on around 100 specific learning activities and conditions along with information on individual demographics and educational contexts.The instruments contain items that map onto six student engagement scales: Academic Challenge - the extent to which expectations and assessments challenge students to learn; Active Learning - students' efforts to actively construct knowledge; Student and Staff Interactions - the level and nature of students' contact and interaction with teaching staff; Enriching Educational Experiences - students' participation in broadening educational activities; Supportive Learning Environment - students' feelings of support within the university community; and Work Integrated Learning - integration of employment-focused work experiences into study. The instruments also contain items that map onto seven outcome measures. Average overall grade is captured in a single item, and the other six are composite measures which reflect responses to several items: Higher-Order Thinking - participation in higher-order forms of thinking; General Learning Outcomes - development of general competencies; General Development Outcomes - development of general forms of individual and social development; Career Readiness - preparation for participation in the professional workforce; Average Overall Grade - average overall grade so far in course; Departure Intention - non-graduating students' intentions on not returning to study in the following year; and Overall Satisfaction - students' overall Satisfaction with their educational experience.

"Quality Framework narrative, the 5 pillars In 1997, Frank Mayadas, President of Sloan-C, affirmed that any learner who engages in online education should have, at a minimum, an education that represents the quality of the provider's overall institutional quality. Any institution, he maintained, demonstrates its quality in five inter-related areas - learning effectiveness, access, scale (capacity enrollment achieved through cost-effectiveness and institutional commitment), faculty satisfaction, and student satisfaction. These five have become Sloan-C's Five Pillars of Quality Online Education, the building blocks which provide the support for successful online learning. The intent of the quality framework, which is always a work in progress, is to help institutions identify goals and measure progress towards them."

March 11, 2012 An Australian University Boosts Retention With Mentoring David Dare ParkerSamantha Saw (left), mentor-program administrative assistant, and Amy Hetherington, prospective-student adviser, help run Curtin U.'s mentorship program. The university started the program after discovering that 95 percent of students who dropped out had talked to no one. By David L. Wheeler Seven years ago, Curtin University administrators were unhappy to discover that their institution had middle-of-the pack student-retention numbers among Australia's 39 universities. They set out to change that. Now, with the addition of student-led mentoring and other programs, the university calculates that it prevents about 300 students a year from dropping out and thus saves at least $3.2-million (U.S.) annually in tuition and fees that would have been lost. The mentoring program also helps students "make connections and friends sooner than if they were left on their own," says Amanda Smith, the mentor-program coordinator.

With the recent growth of the Internet and other distance technologies, web based course delivery has become an attractive option for expanding the educational opportunities available to students. Our institution, like others, is actively pursuing this means of delivery in order to expand its reach to new students and to facilitate the scheduling of existing students. During a recent academic term, our students had the opportunity to enroll in such a course. Unique circumstances resulted in the simultaneous offering of additional course sections in a traditional lecture/discussion format, as well as a web-enhanced format. This pilot study documents a comparative evaluation of the three course formats.