This article is in the context of medicine. The author defines need and also outlines methods of needs assessment which I thought were helpful when thinking of ways to identify where the need is. It can be very easily applied to pharmacy because many of the methods that she outlines are a form of what is done in pharmacy as well.

This is an article by a public speaker and speech evaluator about audience analysis. It breaks down the audience analysis in three parts and provides some really good questions you can ask yourself when you are trying to analyze your audience. The next article in the series is also really helpful because it shows you how to conduct an audience analysis.

This is a good review of the ADDIE model. What I found helpful are the videos describing each of the phases in detail. The videos are simple and easy to understand. When you are designing your instructional design project, this may be a helpful review of the ADDIE model.