Group items tagged

"This paper aims to provide a framework for the digital literacy of parents based on four sets of skills: (1) privacy, content and technology management; (2) communication and socio-emotional skills: (3) creative and problemsolving skills; (4) life-long learning to keep abreast of digital literacy skills."

Participatory Narrative Inquiry a process in which groups gather and work with real stories of personal experience to do useful things in their communities.

"Usually conversations with customer service representatives are pretty bland, or even painful if you're trying to resolve a problem. As it turns out, this isn't always true when dealing with Netflix."