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Here, the company has been proactive. Between January and March 2018, Facebook removed 1.9m messages encouraging terrorist propaganda, an increase of 800,000 comments compared to the previous three months. A total of 99.5% of these messages were located with the aid of advancing technology.

But Facebook hasn’t released figures showing how prevalent terrorist propaganda is on its site. So we really don’t know how successful the software is in this respect.

on self-regulation,

Between the two three-month periods there was a 183% increase in the amount of posts removed that were labelled graphically violent. A total of 86% of these comments were flagged by a computer system.

But we also know that Facebook’s figures also show that up to 27 out of every 10,000 comments that made it past the detection technology contained graphic violence.

One estimate suggests that 510,000 comments are posted every minute. If accurate, that would mean 1,982,880 violent comments are posted every 24 hours.

Facebook has also used technology to aid the removal of graphic violence from its site.

This brings us to the other significant figure not included in the data released by Facebook: the total number of comments reported by users. As this is a fundamental mechanism in tackling online abuse, the amount of reports made to the company should be made publicly available

However, even Facebook still has a long way to go to get to total transparency. Ideally, all social networking sites would release annual reports on how they are tackling abuse online. This would enable regulators and the public to hold the firms more directly to account for failures to remove online abuse from their servers.

Miguel takes a dim view of the accuracy figure. “Accuracy is only judged by agreement. If me and the auditor both allow the obvious sale of heroin, Cognizant was ‘correct,’ because we both agreed,” he says. “This number is fake.”

Even with an ever-changing rulebook, moderators are granted only the slimmest margins of error. The job resembles a high-stakes video game in which you start out with 100 points — a perfect accuracy score — and then scratch and claw to keep as many of those points as you can. Because once you fall below 95, your job is at risk. If a quality assurance manager marks Miguel’s decision wrong, he can appeal the decision. Getting the QA to agree with you is known as “getting the point back.” In the short term, an “error” is whatever a QA says it is, and so moderators have good reason to appeal every time they are marked wrong. (Recently, Cognizant made it even harder to get a point back, by requiring moderators to first get a SME to approve their appeal before it would be forwarded to the QA.)

eforeBefore Miguel can take a break, he clicks a browser extension to let Cognizant know he is leaving his desk. (“That’s a standard thing in this type of industry,” Facebook’s Davidson tells me. “To be able to track, so you know where your workforce is.”)

In that regard, account should be taken, in particular, of the overall presentation of the product marketed by the third party, the circumstances in which a distinction is made between that mark and the sign used by that the third party, and the effort made by that third party to ensure that consumers distinguish its products from those of which it is not the trade mark owner

in part of the European Union, an EU trade mark with a reputation and a sign peacefully coexist

It cannot be excluded that the conduct which can be expected of the third party so that its use of the sign follows honest practices in industrial or commercial matters must be analysed differently in a part of the European Union where consumers have a particular affinity with the geographical word contained in the mark and the sign at issue than in a part of the European Union where that affinity is weaker.

allows the conclusion that in another part of the European Union, where that peaceful coexistence is absent, there is due cause legitimising the use of that sign.

f it advocates crimes against humanity; incites or advocates terrorist acts; or incites hatred, violence, discrimination or insults against a person or a group of people on grounds of origin, alleged race, religion, ethnic background, nationality, gender, sexual orientation, gender identity or disability, whether real or alleged.

obligations be imposed on the largest content-sharing platform operators, that is, any natural or legal person offering, on a professional basis, whether for remuneration or not, an online content-sharing platform, wherever it is based, used by at least 20% of the population of the French-speaking region of Belgium or the bilingual Brussels-Capital region.

iged to remove or block content notified to them that is ‘clearly illegal’ within 24 hours. T

need to put in place reporting procedures as well as processes for contesting their decisions

appoint an official contact person

half-yearly report on compliance with their obligation