Missing Students in Classroom Account - 51 views

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  #1 kris james on 25 Apr 11

   

  I created a classroom of 21 students, got them really fired up about using Diigo to track their research and annotate their sources...and then half the class disappeared. These students can't log in and they no longer appear in my teacher console. They used the program successfully for about three weeks, then ZAP! They disappear! Can we retrieve these accounts and the research connected with them?

   

  <div class="cArrow"> </div><div class="cContentInner">I created a classroom of 21 students, got them really fired up about using Diigo to track their research and annotate their sources...and then half the class disappeared. These students can't log in and they no longer appear in my teacher console. They used the program successfully for about three weeks, then ZAP! They disappear! Can we retrieve these accounts and the research connected with them?</div>

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  #2 Tom Corbett on 26 Apr 11

   

  Hi Kris,
  
  Did you submit this incident to Diigo support directly (I guess through an email to the Diigo "educator" email account? I think we'd all be curious if and how this gets resolved.

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Kris, <br /> <br /> Did you submit this incident to Diigo support directly (I guess through an email to the Diigo "educator" email account? I think we'd all be curious if and how this gets resolved.</div>

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