Group items tagged

Steph himself is a digital strategist and practitioner, helping clients to use low-cost digital tools and techniques including social media to engage their audiences, work more collaboratively and save money. He writes strategies, manages projects, builds websites and delivers training.

This Guide aims to become one of the best sources of useful examples, tools and practical advice about how UK public sector organisations can engage online.

"Open University research project that aims to facilitate debate and mutual learning among the many different actors involved, so that we better understand these new forms of public participation in the broader social and political context in which they are situated. This page provides a platform for contributions to this debate."

Blog post ideas

The Alliance for Useful Evidence champions the use of evidence in social policy and practice. We are an open-access network of more than 1,800 individuals from across government, universities, charities, business and local authorities in the UK and internationally. - See more at: http://www.alliance4usefulevidence.org/#sthash.5v8aQwvx.dpuf

'If you are trying to connect with the public, where you go online matters. If you choose to make Facebook your platform for civic activity, you are implicitly suggesting that a specific class of people is more worth your time and attention than others. Of course, splitting your attention can also be costly and doesn't necessarily mean that you'll be reaching everyone anyhow. You're damned if you do and damned if you don't. The key to developing a social media strategy is to understand who you're reaching and who you're not and make certain that your perspective is accounting for said choices. Understand your biases and work to counter them.'

Digital Transformation report

Delib Dialogue App

Published on April 11, 2012 Edward Andersson discusses what digital technology means for engagement and what the strengths and weaknesses are of engaging online. A week ago I gave a talk at Government Digital Services on Digital and face to face engagement. This post is a summary of what I said.

Guide on what to avoid when using Twitter

Advice on how to write the perfect blog post.

Simple advice from Twitter

What does active listening look like online?

Handy for us to help folk who are anxious about negative online comments?

This is a really useful little chart. Good find!