The AMPs require physicians to work an average of 12 hours per week in a "priority" service, such as an emergency room, a hospital ward, a rehabilitation centre or home care. Every hour that physicians spend fulfilling AMP requirements is an hour that they are not available at their primarycare clinic seeing their own family medicine patients. In addition to AMP hours and family medicine patient care, family physicians are also called to assume administrative duties and engage in medical teaching, both of which take time away from patient care.
Bill 20 requires family physicians to register patients to their clinic with the intent of offering continuity of care, known as "prise-en-charge." This offers the patient a home base from which to seek health care, always first contacting that particular physician or group, as opposed to going to a walk-in clinic or emergency room, but physicians are to be penalized if too many of their patients choose to seek health care elsewhere, such as a colleague's clinic, a walk-in clinic or an emergency room. The law provides no exceptions if patients who live and work in two different areas seek health care from two different clinics, one near their place of work and one near their place of residence.
Part-time physicians will be specifically punished, as they will not be able to provide continuity of care to the required number of patients. This includes physicians who are in the process of retiring and downsizing, working parttime due to personal or family reasons, on maternity leave, or on sick leave or disability.