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Nils Peterson

Daniel Rosenberg - Early Modern Information Overload - Journal of the History of Ideas ... - 1 views

muse.jhu.edu/...64.1rosenberg.html

shared by Nils Peterson on 17 Mar 10 - Cached
  • During the early modern period, and especially during the years 1550-1750, Europe experienced a kind of "information explosion." I emphasize the word "experience" as this is an essential element to the arguments presented here. There is ample evidence to demonstrate that during this period, the production, circulation, and dissemination of scientific and scholarly texts accelerated tremendously. In her essay, Ann Blair notes that over the course of this period, a typical scholarly library might have grown by a factor of fifty, while Brian Ogilvie demonstrates an equivalent acceleration in the production and consumption of texts in the domain of natural history; and there is a large literature to back both of these arguments up. But the fact of accelerated textual production and consumption is not what is principally at issue here. What is essential is the sense that such a phenomenon was taking place and the variety of responses to it.
    • Nils Peterson
      Nils Peterson on 17 Mar 10
       
      info overload 1550-1750 -- rom printed books
  • She examines the varieties of textual practices "deployed by early modern scholars" in response to a perceived "overabundance of books" during the period between 1550 and 1700, and she argues that historians have paid disproportionate attention to what she calls "literary reading" and not enough to other modes of encountering and engaging textual materials ranging from browsing and skimming to buying and collecting to annotating, cutting and pasting, and dog-earing. For Blair these other modes of acting upon texts are important in all historical moments, but in situations where readers feel themselves overwhelmed by information, they become all that much more crucial and telling.
  • "By the 1580s," Ogilvie writes, "the botanical tyro had to master a tremendous number of words, things, and authorities." And during this period botanical literature increasingly sought to address precisely this concern. Already in the 1550s, with the work of Conrad Gesner and Remert Dodoens, Ogilvie observes a shift from an older form of botanical treatise, descended from the alphabetical materia medica, to a new form organized around "tacit notions of similarity" among different natural types. Not that all of these developments were useful. As Ogilvie notes, the move toward similarity was not a direct move toward scientific taxonomy, and in different works vastly different categorical schemes applied, so that the same plant might be grouped with "shrubs" in one and, in another, with "plants whose flowers please." Eventually, with Caspar Bauhin at the end of the sixteenth century and John Ray at the end of the seventeenth, Ogilvie notes the rise of a new class of scientific literature aimed not only at describing and organizing natural facts but at doing the same work for scientific texts themselves.
    • Nils Peterson
      Nils Peterson on 17 Mar 10
       
      organization strategies. see the TED talk Theron bookmarked recently, new tools to navigate the web by grouping similarly tagged pages
  • ...2 more annotations...
  • The old encyclopedia of the Middle Ages and the Renaissance based its prestige on its claim to comprehensiveness. But by the middle of the sixteenth century, these claims had become very difficult for any single author or work to support. Ironically, as the plausibility of the old claims weakened, demand for the genre intensified. This is attested to by the great commercial success of the Cyclopaedia and by the still greater success of the renowned Encyclopédie of Diderot and d'Alembert. For the latter, just as for Chambers, the indexical format of the encyclopedic dictionary speaks to an epistemological urgency. In a world of rapid change, quick access to knowledge becomes as important as knowledge itself.
    • Nils Peterson
      Nils Peterson on 17 Mar 10
       
      quick access as important as knowledge itself. Filtering as a modern tool, and powerful search
  • Taken together, these papers suggest that during the sixteenth and seventeenth centuries factors such as an increasing production and dissemination of books, developing networks of scientific communication, discoveries and innovations in the sciences, and new economic relationships all conspired to produce such quantities of new information that a substantial reorganization of the intellectual world was required.
Joshua Yeidel

A Professor Says His University Cares Little About Teaching - Teaching - The Chronicle ... - 1 views

chronicle.com/...64608

higher_education public_university

shared by Joshua Yeidel on 16 Mar 10 - Cached
  • Joshua Yeidel on 16 Mar 10
     
    Research vs. instruction: numerous assessment issues dog this debate.
Gary Brown

electronic portfolios and student learning outcomes assessment - 0 views

www.edpath.com/assessment.html

assessment

shared by Gary Brown on 16 Mar 10 - Cached
  • There has been an upsurge in reports and press coverage concerning accountability issues and student learning outcomes assessment (SLOA) in higher education. This paper is a brief overview of that upsurge, citing and synthesizing some of the most recent information published about accountability and SLOA.
  • Gary Brown on 16 Mar 10
     
    A resource
Joshua Yeidel

In Many States, Public Higher Education Is Hitting a Point of 'Peril' - Government - Th... - 0 views

chronicle.com/...64620

higher_education public_university

shared by Joshua Yeidel on 16 Mar 10 - Cached
  • Nevada universities are preparing to close colleges, departments, and programs; demoralized professors are fleeing the state; and thousands of students are being shut out of classes at community colleges. The prospect of shutting down an entire institution remains a "distinct possibility" for the future, the chancellor says.
  • the resiliency of public financial support for American higher education is threatened, putting quality, capacity, and the underlying ability to meet student and societal needs at risk
  • "Higher education is changing by virtue of 1,000 painful cuts," said Stephen R. Portch, a former chancellor of the University System of Georgia. If public colleges cannot revamp their structures—such as by creating ways to measure learning more effectively and allowing capable students to earn degrees more quickly­—state tax systems will continue to limit spending on colleges in ways that will erode quality, Mr. Portch said, leaving faculty members to teach more and more students and take more and more unpaid furlough days, alongside fewer and fewer colleagues. "Business isn't coming back to normal this time," he says.
  • Joshua Yeidel on 16 Mar 10
     
    Nevada universities are preparing to close colleges, departments, and programs; demoralized professors are fleeing the state; and thousands of students are being shut out of classes at community colleges. The prospect of shutting down an entire institution remains a "distinct possibility" for the future, the chancellor says. The resiliency of public financial support for American higher education is threatened, putting quality, capacity, and the underlying ability to meet student and societal needs at risk.
  • Joshua Yeidel on 16 Mar 10
     
    Washington is not the hardest-hit state. Our work can be seen as having a direct bearing on this crisis.
Joshua Yeidel

Wave Bots - The Complete Guide to Google Wave: How to Use Google Wave - 2 views

completewaveguide.com/...Wave_Bots

google_wave

shared by Joshua Yeidel on 12 Mar 10 - Cached
  • Joshua Yeidel on 12 Mar 10
     
    "Wave doesn't offer a built-in way to export the content of a wave to a file, but the PDF Wave Exporter is a start."
Theron DesRosier

Applicants to Tufts University Turn to YouTube - NYTimes.com - 2 views

www.nytimes.com/...23tufts.html

youtube

shared by Theron DesRosier on 04 Mar 10 - Cached
  • Theron DesRosier on 04 Mar 10
     
    "It is reading season at the Tufts University admissions office, time to plow through thousands of essays and transcripts and recommendations - and this year, for the first time, short YouTube videos that students could post to supplement their application." About 1,000 of the 15,000 applicants submitted videos. Some have gotten thousands of hits on YouTube. "
  • Kimberly Green on 11 Mar 10
     
    Really interesting. Thanks for posting this.
Theron DesRosier

Education Data Model (National Forum on Education Statistics). Strategies for building ... - 0 views

nces.ed.gov/...aboutThe.aspx

data education

shared by Theron DesRosier on 11 Mar 10 - Cached
  • Theron DesRosier on 11 Mar 10
     
    "The National Education Data Model is a conceptual but detailed representation of the education information domain focused at the student, instructor and course/class levels. It delineates the relationships and interdependencies between the data elements necessary to document, operate, track, evaluate, and improve key aspects of an education system. The NEDM strives to be a shared understanding among all education stakeholders as to what information needs to be collected and managed at the local level in order to enable effective instruction of students and superior leadership of schools. It is a comprehensive, non-proprietary inventory and a map of education information that can be used by schools, LEAs, states, vendors, and researchers to identify the information required for teaching, learning, administrative systems, and evaluation of education programs and approaches. "
Nils Peterson

The New Digital Underclass - Forbes.com - 0 views

www.forbes.com/...mnists-trevor-butterworth.html

digital divide education

shared by Nils Peterson on 11 Mar 10 - No Cached
  • At a certain point in the 17th century, the known world suddenly became, in one particular and peculiar sense, unknowable. This seems, on the face of it, counter-intuitive: This was, after all, a time when modern science came into existence, when mathematics and methodology reorganized the capacity and reach of thought, when thinkers such as Descartes, Galileo and Newton altered the conceptual fabric of the universe, and gave the woozy gauze of what had been imagined the hard contours of what could be measured. But at the same time, this period of immense, almost incredible, transformation meant the end of homo universalis; if man could now measure everything, he was no longer the measure of everything.
  • Who was the last universal genius, the last person to grasp the entirety of knowledge? The most famous candidate is Gottfried Leibniz, whose research and achievements are asthma-inducing in breadth--and extend to studying Chinese and writing poetry. Less well-known, but no less interesting, is the Jesuit priest Anasthasius Kircher, who, over 72 volumes, analyzed everything from Egyptian hieroglyphics to harmonics.
  • But by the turn of the 18th century, this kind of panoptic vision was increasingly impossible; there was simply too much to know; and the deaths of Kircher in 1680 and Leibniz in 1716 marked the beginning of a new era in conceptual history, one that might be seen as the flip side of the rise of specialization
Theron DesRosier

Tim Berners-Lee: The year open data went worldwide | Video on TED.com - 2 views

www.ted.com/..._open_data_went_worldwide.html

berners web2.0 data open open data TED

shared by Theron DesRosier on 11 Mar 10 - Cached
  • Theron DesRosier on 11 Mar 10
     
    "At TED2009, Tim Berners-Lee called for "raw data now" -- for governments, scientists and institutions to make their data openly available on the web. At TED University in 2010, he shows a few of the interesting results when the data gets linked up."
Lorena O'English

The New Digital Underclass - Forbes.com - 6 views

www.forbes.com/...mnists-trevor-butterworth.html

shared by Lorena O'English on 11 Mar 10 - No Cached
  • Lorena O'English on 11 Mar 10
     
    Appropos our MRG conversation today...
Nils Peterson

WSU Today Online - Professor brings new approach into classroom - 3 views

www.wsutoday.wsu.edu/...Publications.asp

shared by Nils Peterson on 09 Mar 10 - Cached
  • What do Wikipedia, Linux, Mozilla Firefox, and Threadless Tees have in common? All were created outside the traditional product development model using a mass collaborative approach. In mass collaborative product development (MCPD), large groups of people compete and collaborate globally to develop new products and services.
  • the MCPD phenomenon is under way in the management and business communities. But few have examined it from an engineering design standpoint.
  • A more natural process
  • ...3 more annotations...
  • companies are trying out MCPD to not only foster a more collaborative workplace but to bring in outside innovation
  • But engineering curricula, said Panchal, tends to remain focused on traditional approaches to product development.
  • “This is not a hierarchical model," said Panchal. "Rather, people self-select activities they’re interested in."
    • Nils Peterson
      Nils Peterson on 10 Mar 10
       
      see various harvesting gradebook ideas from 2008, student finds problem in community, that becomes a motivating spine for their personal curriculum
  • Gary Brown on 09 Mar 10
     
    collaborative development on our doorstep. We should introduce ourselves.
Nils Peterson

The Age of External Knowledge - Idea of the Day Blog - NYTimes.com - 0 views

ideas.blogs.nytimes.com/...the-age-of-external-knowledge

shared by Nils Peterson on 10 Mar 10 - Cached
  • David Dalrymple, a researcher at the Massachusetts Institute of Technology, thinks human memory will no longer be the key repository of knowledge, and focus will supersede erudition. Quote: Ignacio Rodriguez Before the Internet, most professional occupations required a large body of knowledge, accumulated over years or even decades of experience. But now, anyone with good critical thinking skills and the ability to focus on the important information can retrieve it on demand from the Internet, rather than her own memory. On the other hand, those with wandering minds, who might once have been able to focus by isolating themselves with their work, now often cannot work without the Internet, which simultaneously furnishes a panoply of unrelated information — whether about their friends’ doings, celebrity news, limericks, or millions of other sources of distraction. The bottom line is that how well an employee can focus might now be more important than how knowledgeable he is. Knowledge was once an internal property of a person, and focus on the task at hand could be imposed externally, but with the Internet, knowledge can be supplied externally, but focus must be forced internally.
    • Nils Peterson
      Nils Peterson on 10 Mar 10
       
      Kevin Facemyer and I offered a somewhat similar thought in the late 90's -- in a small education journal lost in the depths of time. We referred to it as "extra-somatic knowledge" and postulated that if you can retireve information in a timeframe that lets you continue with a conversation, it is the functional equivalent of knowing it (knowing in the older, within one's head sense).
Nils Peterson

The World Question Center 2010 - 0 views

www.edge.org/q10_index.html

shared by Nils Peterson on 10 Mar 10 - Cached
  • This year's Question is "How is the Internet changing the way YOU think?" Not "How is the Internet changing the way WE think?" We spent a lot of time going back on forth on "YOU" vs. "WE" and came to the conclusion to go with "YOU", the reason being that Edge is a conversation.
    • Nils Peterson
      Nils Peterson on 10 Mar 10
       
      EDGE question for 2010.
  • We wanted people to think about the "Internet", which includes, but is a much bigger subject than the Web, an application on the Internet, or search, browsing, etc., which are apps on the Web. Back in 1996, computer scientist and visionary Danny Hillis pointed out that when it comes to the Internet, "Many people sense this, but don't want to think about it because the change is too profound.
Nils Peterson

Innovating the 21st-Century University: It's Time! (EDUCAUSE Review) | EDUCAUSE - 0 views

www.educause.edu/...195370

shared by Nils Peterson on 10 Mar 10 - Cached
  • Come to think of it, encyclopedias, newspapers, and record labels are a lot like colleges and universities as well. For fifteen years, we've been arguing that the digital revolution will challenge many fundamental aspects of the university.1 We have not been alone. In 1997, none other than Peter Drucker predicted that big university campuses would be "relics" within thirty years.
    • Nils Peterson
      Nils Peterson on 10 Mar 10
       
      Encyclopedias, newspapers, and record labels have a lot in common. They all are in the business of producing content... Their business model is based on scarcity -- which has been erased by the Internet
Gary Brown

Changing Higher Education: An Interview with Lloyd Armstrong, USC « Higher Ed... - 1 views

highereducationmanagement.wordpress.com/...rview-with-lloyd-armstrong-usc

outcomes change

shared by Gary Brown on 09 Mar 10 - Cached
  • There are obviously real concerns that outcomes measures are measuring the right outcomes.   However, those expressing those concerns seldom are ready to jump in to try to figure out how to measure what they think is important – a position that is ultimately untenable
  • Learning outcomes risk changing the rules of the game by actually looking at learning itself, rather than using the surrogates of wealth, history, and research.  Since we have considerable data that show that these surrogates do not correlate particularly well with learning outcomes (see e.g. Derek Bok’s Our Underachieving Colleges),
  •  As Bok pointed out, to improve learning outcomes, the faculty would have to learn to teach in new ways.  Most academic leaders would prefer not to get into a game that would require that kind of change!  In fact, at this point I believe that the real, critical, disruptive innovation in higher education is transparent learning outcomes measures.  Such measures are likely to enable the innovations discussed in the first question to transform from sustaining to disruptive.
  • Gary Brown on 09 Mar 10
     
    another executive source, but notes the critical underpinning reason we NEED to do our work.
Jayme Jacobson

Evaluating the effect of peer feedback on the quality of online discourse - 0 views

ritdml.rit.edu/10092

peer feedback embedded assessment micro-feedback

shared by Jayme Jacobson on 09 Mar 10 - No Cached
  • Results indicate that continuous, anonymous, aggregated feedback had no effect on either the students' or the instructors' perception of discussion quality.
  • Jayme Jacobson on 09 Mar 10
     
    Abstract: This study explores the effect on discussion quality of adding a feedback mechanism that presents users with an aggregate peer rating of the usefulness of the participant's contributions in online, asynchronous discussion. Participants in the study groups were able to specify the degree to which they thought any posted comment was useful to the discussion. Individuals were regularly presented with feedback (aggregated and anonymous) summarizing peers' assessment of the usefulness of their contribution, along with a summary of how the individuals rated their peers. Results indicate that continuous, anonymous, aggregated feedback had no effect on either the students' or the instructors' perception of discussion quality. This is kind of a show-stopper. It's just one study but when you look at the results there appears to be no effect whatsoever from peers giving feedback about the usefulness of discussion posts, nor any perceived improvement in the quality of the discussions as evaluated by faculty. It looks like we'll need to begin looking carefully at just what kinds of feedback will really make a difference. Following up on Corinna's earlier post http://blogs.hbr.org/cs/2010/03/twitters_potential_as_microfee.html about the effectiveness of short immediate feedback being more effective than lengthier feedback that actually hinders performance. The trick will be to figure out just what kinds of feedback will actually work in embedded situations. It's interesting that an assessment of utility wasn't useful...?
Nils Peterson

Ads in Gmail - Gmail Help - 0 views

mail.google.com/...answer.py

shared by Nils Peterson on 07 Mar 10 - Cached
  • Until now, the ads you've seen next to a message were picked based on the content of that message only. For example, if you're looking at a confirmation email from a hotel in Chicago, you might see ads about flights, restaurants or other things relevant to your trip to Chicago. But sometimes, the ads related to a particular message aren't good enough. Rather than show less relevant ads, Gmail can now instantaneously serve ads based on another recent message on the same page of your inbox, helping make the ads more relevant to you. For example, if your friend sends you a message to say happy birthday, but there aren't any good ads to show related to birthdays, you might see ads related to another message in your inbox instead -- like flights to Chicago.
    • Nils Peterson
      Nils Peterson on 07 Mar 10
       
      further to streams and melding in some new information to the stream -- perhaps changing its focus. this is from the gmail ads policy
Nils Peterson

Edge 313 - 1 views

www.edge.org/...edge313.html

shared by Nils Peterson on 07 Mar 10 - Cached
  • So what's the point? It's a culture. Call it the algorithmic culture. To get it, you need to be part of it, you need to come out of it. Otherwise, you spend the rest of your life dancing to the tune of other people's code. Just look at Europe where the idea of competition in the Internet space appears to focus on litigation, legislation, regulation, and criminalization.
    • Nils Peterson
      Nils Peterson on 07 Mar 10
       
      US vs Euro thinking about the Internet
  • TIME TO START TAKING THE INTERNET SERIOUSLY 1.  No moment in technology history has ever been more exciting or dangerous than now. The Internet is like a new computer running a flashy, exciting demo. We have been entranced by this demo for fifteen years. But now it is time to get to work, and make the Internet do what we want it to.
  • Wherever computers exist, nearly everyone who writes uses a word processor. The word processor is one of history's most successful inventions. Most people call it not just useful but indispensable. Granted that the word processor is indeed indispensable, what good has it done? We say we can't do without it; but if we had to give it up, what difference would it make? Have word processors improved the quality of modern writing? What has the indispensable word processor accomplished? 4. It has increased not the quality but the quantity of our writing — "our" meaning society's as a whole. The Internet for its part has increased not the quality but the quantity of the information we see. Increasing quantity is easier than improving quality. Instead of letting the Internet solve the easy problems, it's time we got it to solve the important ones.
  • ...10 more annotations...
  • Modern search engines combine the functions of libraries and business directories on a global scale, in a flash: a lightning bolt of brilliant engineering. These search engines are indispensable — just like word processors. But they solve an easy problem. It has always been harder to find the right person than the right fact. Human experience and expertise are the most valuable resources on the Internet — if we could find them. Using a search engine to find (or be found by) the right person is a harder, more subtle problem than ordinary Internet search.
  • Will you store your personal information on your own personal machines, or on nameless servers far away in the Cloud, or both? Answer: in the Cloud. The Cloud (or the Internet Operating System, IOS — "Cloud 1.0") will take charge of your personal machines. It will move the information you need at any given moment onto your own cellphone, laptop, pad, pod — but will always keep charge of the master copy. When you make changes to any document, the changes will be reflected immediately in the Cloud. Many parts of this service are available already.
  • The Internet will never create a new economy based on voluntary instead of paid work — but it can help create the best economy in history, where new markets (a free market in education, for example) change the world. Good news! — the Net will destroy the university as we know it (except for a few unusually prestigious or beautiful campuses).
  • In short: it's time to think about the Internet instead of just letting it happen.
  • The traditional web site is static, but the Internet specializes in flowing, changing information. The "velocity of information" is important — not just the facts but their rate and direction of flow. Today's typical website is like a stained glass window, many small panels leaded together. There is no good way to change stained glass, and no one expects it to change. So it's not surprising that the Internet is now being overtaken by a different kind of cyberstructure. 14. The structure called a cyberstream or lifestream is better suited to the Internet than a conventional website because it shows information-in-motion, a rushing flow of fresh information instead of a stagnant pool.
    • Nils Peterson
      Nils Peterson on 07 Mar 10
       
      jayme will like this for her timeline portfolios
  • There is no clear way to blend two standard websites together, but it's obvious how to blend two streams. You simply shuffle them together like two decks of cards, maintaining time-order — putting the earlier document first. Blending is important because we must be able to add and subtract in the Cybersphere. We add streams together by blending them. Because it's easy to blend any group of streams, it's easy to integrate stream-structured sites so we can treat the group as a unit, not as many separate points of activity; and integration is important to solving the information overload problem. We subtract streams by searching or focusing. Searching a stream for "snow" means that I subtract every stream-element that doesn't deal with snow. Subtracting the "not snow" stream from the mainstream yields a "snow" stream. Blending streams and searching them are the addition and subtraction of the new Cybersphere.
    • Nils Peterson
      Nils Peterson on 07 Mar 10
       
      is Yahoo Pipes a precursor? Theron sent me an email, subject: "let me pipe that for you"
    • Nils Peterson
      Nils Peterson on 07 Mar 10
       
      Google Buzz might also be a ersion of this. It bring together items from your (multiple) public streams.
  • Internet culture is a culture of nowness. The Internet tells you what your friends are doing and the world news now, the state of the shops and markets and weather now, public opinion, trends and fashions now. The Internet connects each of us to countless sites right now — to many different places at one moment in time.
  • Once we understand the inherent bias in an instrument, we can correct it. The Internet has a large bias in favor of now. Using lifestreams (which arrange information in time instead of space), historians can assemble, argue about and gradually refine timelines of historical fact. Such timelines are not history, but they are the raw material of history.
  • Before long, all personal, familial and institutional histories will take visible form in streams.   A lifestream is tangible time:  as life flashes past on waterskis across time's ocean, a lifestream is the wake left in its trail. Dew crystallizes out of the air along cool surfaces; streams crystallize out of the Cybersphere along veins of time. As streams begin to trickle and then rush through the spring thaw in the Cybersphere, our obsession with "nowness" will recede
    • Nils Peterson
      Nils Peterson on 07 Mar 10
       
      barrett has been using lifestream. this guy claims to have coined it lonf ago...in any event, it is a very different picture of portfolio -- more like "not your father's" than like AAEEBL.
  • The Internet today is, after all, a machine for reinforcing our prejudices. The wider the selection of information, the more finicky we can be about choosing just what we like and ignoring the rest. On the Net we have the satisfaction of reading only opinions we already agree with, only facts (or alleged facts) we already know. You might read ten stories about ten different topics in a traditional newspaper; on the net, many people spend that same amount of time reading ten stories about the same topic. But again, once we understand the inherent bias in an instrument, we can correct it. One of the hardest, most fascinating problems of this cyber-century is how to add "drift" to the net, so that your view sometimes wanders (as your mind wanders when you're tired) into places you hadn't planned to go. Touching the machine brings the original topic back. We need help overcoming rationality sometimes, and allowing our thoughts to wander and metamorphose as they do in sleep.
Corinna Lo

Use Twitter to Collect Micro-Feedback - The Conversation - Harvard Business Review - 1 views

blogs.hbr.org/...ers_potential_as_microfee.html

feedback

shared by Corinna Lo on 07 Mar 10 - Cached
  • Corinna Lo on 07 Mar 10
     
    Even though twitter is on the headline once again, the important message from the article is not about twitter... but rather, the way in which feedback is being solicited, or collected. Feedback is best when provided as close to the moment of performance as possible, as shown in studies involving everyone from medical students to athletes. But lengthy feedback forms discourage frequent and immediate responses. Enabling employees to solicit feedback in short, immediate bursts may actually be more effective than performance reviews or lengthy feedback systems, since excessive feedback can be overwhelming and hinder performance.
Joshua Yeidel

A Small Company, Promising Major Savings on Vital Software, Lures Colleges - Technology... - 0 views

chronicle.com/...64378

higher_education software

shared by Joshua Yeidel on 05 Mar 10 - Cached
  • Joshua Yeidel on 05 Mar 10
     
    "A million dollars a year is a lot of money, yet colleges can hand over that much or more every year to software companies that supply and maintain essential systems for accounting, human resources, and student enrollment. Now, fed up with the fees, some colleges are ditching giant vendors for a small company that promises to support this software at half the price."
  • Joshua Yeidel on 05 Mar 10
     
    What this article fails to mention is that when you can get support only from the vendor, their incentive to provide good service is minimal, because the lock-in (the cost of moving to another platform) makes change-over almost unthinkable.
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