Training programs, workshops, and schools get the lion’s share of the corporate budget for developing talent, despite the fact that this formal learning has almost no impact on job performance. And informal learning, the major source of knowledge transfer and innovation, is left to chance.
This book aims to raise your consciousness about informal teaming. You will discover that informal learning is a profit strategy, that it flexes with change, and that it respects and challenges workers. You will see how hard-nosed businesses use organizational network analysis, conversation space, and communities of purpose to fuel innovation and agility.