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What is the equivalent of a good headline when you're talking about online chat? It's the questions your greeters ask.

Like headlines, greeter questions provide better results when they are:RelevantSpecificNot cliche, i.e. UnexpectedOften, being relevant and specific is surprising enough to meet the last requirement: unexpected.

Data science in the season of US poitics. Good resources for mining text for test hypotheses. Good for chat transcripts, phone logs, reviews, etc.

An online conversion strategy using chat.