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"Back in March, Microsoft announced that it would allow generic cross-platform play on its Xbox Live network. The move was essentially a public challenge for Sony to similarly open up the PlayStation Network, allowing for multiplayer matches involving more than one type of console for what would essentially be the first time."

"This is Part 3 in a series of articles on community management best practices. Also read: Part 1: How community building can help an organization's bottom line Part 2: Why community managers must wade (not dive) into communities Plus 16 resources for measuring open source community ROI"