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Best Practices Learn how the pros achieve higher productivity through enhanced collaboration. Attention Management - Reduce time wasted in the Inbox. CC to Wiki - Get around the curse of Reply-to-All. Collaborating on a non wiki page using a wiki page - Use the attachment feature to collaborate on presentation files, etc. Designing Spaces - Key considerations for creating new spaces. Developing a Public Blogging Strategy Distributed Document Review Gardening and Wiki gardening tips Index Pages - create starting points for navigation around topics of interest. Lightning Editing - how to co-edit a document with a collaborator Securing buy-in - getting others to shift perspectives on wikis Sparking participation at events Using the workspace as a document repository

Best Practices Learn how the pros achieve higher productivity through enhanced collaboration > . > Attention Management > - Reduce time wasted in the Inbox CC to Wiki > - Get around the curse of Reply-to-All. > Collaborating on a non wiki page using a wiki page > - Use the attachment feature to collaborate on presentation files, etc. > Designing Spaces > - Key considerations for creating new spaces. > Developing a Public Blogging Strategy > Distributed Document Review > Gardening > and > Wiki gardening tips > Index Pages > - create starting points for navigation around topics of interest. > Lightning Editing > - how to co-edit a document with a collaborator > Securing buy-in > - getting others to shift perspectives on wikis > Sparking participation at events > Using the workspace as a document repository > Doing a demo Create tagging structures - Develop a core list of tags for your wiki Wiki Structure - Create a page which outlines important elements of the wiki Stop creating Word documents - The first rule of integrating wikis effectively See also Bonnes Pratiques for a chart of best practices and French translations.

The challenge I have been running into is convincing CTOs, CIOs and CKOs that there are network effects. These people have invested heavily in pre-Web 2.0 "knowledge management" solutions. They view blogs and wikis as a threat to the possible success of their existing investments. They fail to realize that adding a wider range of productivity tools to the Intranet will add value to existing tools, rather than take away from them.Do you have any suggestions on how to communicate this.

A short answer to your question is that in such cases an appeal to corporate competitiveness might make the most sense. Enterprise Web 2.0 (or to use the emerging enterprise 2.0 tag) evangelists such as Andrew McAfee and Dion Hinchcliffe are always on the lookout for corporate success stories to publicize. I'd pay close attention to what they have to say. Often in public presentations they are challenged by corporate audiences to "prove that this stuff works." They always like to point to public examples -- when they can -- in order to rise above the hype. Being able to point out that a comparable or competitive company "is doing X already - why aren't we?" can be a powerful motivator.

As a cost-conscious consultant I would first want to know whether the existing knowledge management system can be augmented with newer collaboration, social networking, and relationship management features in order to extend the investments in infrastructure that have already been made.

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The Chandler Knowledge Worker

Taking social bookmarking behind the firewall opens up new uses, including the following: Providing topical resource lists that can be personalized and shared—creating personal "knowledge management" systems through lists of winning sales proposals, best practice deliverables, etc., around specific topics or work efforts; Extending individual profiles to let others know what content an individual considers important; Facilitating discovery of employees with similar interests or facing similar issues; Offering support to online workgroup activity; Measuring popularity of intranet documents through numbers of tags; and Supplementing enterprise search engines through the emergence of new keywords that are meaningful to employees.

CityWall is a large multi-touch display installed in a central location in Helsinki which acts as a collaborative and playful interface for the everchanging media landscape of the city. The new interface launched in October 2008 also allows working with 3D objects, which enables multiple content and multiple timelines.

CityWall presents images, videos, descriptions and discussions on how nature in Helsinki benefits and disturbs dwellers. A single tree, for instance, can be both a useful physical shelter, an appreciated element in the urban landscape, a source for an irritating pollinosis and a danger for traffic. Many of the changes in the benefits and nuisances of nature are, at least partly, dependent on human activities. The settling of rabbits as permanent residents to Helsinki, for instance, follows partly from global warming that allows released pet rabbits to survive winters in urban green areas. To participate in this discussion, visit CityWall Flickr page and add comments there. You can add images to this discussion by attaching tags "cwnicehki" for nice things and "cwnuishki" for things that are nuisance in Flickr (additionally put tag "cwhkirabbits" if the photo includes rabbits!). You will need to establish your own Flickr account for this (this is a free service).

But most important for me is the large volume of very interesting news that will not become "news." This is the kind of material that is more interesting than random pages but which lacks an appealing hook to place it on the front page of a magazine or even a news website. Often these items are timeless; they don't make the front page because they could be run at any time. But they are more valuable than odd curiosities. Because of the voting, tagging, bookmarking process enough people find the item worthwhile that they rise to notice.

I have encountered no other process in the world that is better at surfacing "news that stays news" and "news that will be news" better than these collaborative filtering sites.

Some of them provide a ranking of most popularly bookmark pages of the moment. I use this ranking function without bothering with the tagging part of sites.

the Enterprise 2.0 story is primarily aimed at knowledge workers engaged in complex, collaborative projects which have had few effective software tools until recently, in other words strategic business activities. Industries like finance, government, civil engineering, transportation, and many others are trend to be top heavy with this kind of worker and are likely the last major bastions of productivity gains in modern economies, if the right solutions can be brought to bear. In other words, Enterprise 2.0 can help some of our most important and most valuable workers do better work while providing more value to the organization as a whole.

innovation in social and collaborative systems is almost exclusively coming from the consumer Web

SharePoint was designed before we had learned many of the modern social computing lessons