Group items tagged custom - Charity Chums

ChangeThis :: Learning to View Your Customers as a s connected - than Powerful Tribe - 0 views

www.changethis.com/55.04.CustomerTribes

changethis pdf resource business marketing strategy customers service users

shared by william doust on 11 Mar 09 - Cached

As a business it’s tempting to think of a 'tribe' as a 'customer base.' That’s wrong. People aren’t part of a tribe simply because they buy a product or service. What qualifies them as a tribe are their connections. Tribes of customers are connected to an idea, each other, products, services, employees, etc.—creating a network of connections to the business as a whole."
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william doust on 11 Mar 09

"As a business it's tempting to think of a 'tribe' as a 'customer base.' That's wrong. People aren't part of a tribe simply because they buy a product or service. What qualifies them as a tribe are their connections. Tribes of customers are connected to an idea, each other, products, services, employees, etc.-creating a network of connections to the business as a whole."

<div class="cArrow"> </div><div class="cContentInner">"As a business it's tempting to think of a 'tribe' as a 'customer base.' That's wrong. People aren't part of a tribe simply because they buy a product or service. What qualifies them as a tribe are their connections. Tribes of customers are connected to an idea, each other, products, services, employees, etc.-creating a network of connections to the business as a whole."</div>

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Social media: where PR becomes 'customer care' | Econsultancy - 0 views

econsultancy.com/...where-pr-becomes-customer-care

socialmedia customer care case study

shared by william doust on 22 Jun 10 - Cached

UserVoice - Customer Feedback 2.0 - Harness the ideas of your customers. Build great pr... - 0 views

uservoice.com/?referer_type=poweredby

feedback web2.0 uservoice feedback2.0 support vote

shared by william doust on 21 Apr 09 - Cached

william doust on 21 Apr 09

capture feedback from your community on the web. They deicide what they want, and others vote! - free.

<div class="cArrow"> </div><div class="cContentInner">capture feedback from your community on the web. They deicide what they want, and others vote! - free.</div>

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The Social Customer Manifesto - 0 views

www.socialcustomer.com

manifesto social socialnetworking socialsoftware social marketing

shared by william doust on 10 May 09 - Cached

CRM Doesn't Go Far Enough: Somehow We Left the Customer Out of Customer Relationship Management."
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- william doust on 10 May 09
  
  There's a free PDF guide on social networking a bit further down the right hand side of this blog. It's in orange. Check it out ;o)
  
  <div class="cArrow"> </div><div class="cContentInner">There's a free PDF guide on social networking a bit further down the right hand side of this blog. It's in orange. Check it out ;o)</div>
  
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william doust on 10 May 09

another blog realted to the power of people in the age of the social networks and social media - probably inspired by clue train manifesto ;o) The McDaddy of revolt against - bad irresponsive and disrespectful business and its practices

<div class="cArrow"> </div><div class="cContentInner">another blog realted to the power of people in the age of the social networks and social media - probably inspired by clue train manifesto ;o) The McDaddy of revolt against - bad irresponsive and disrespectful business and its practices</div>

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Want More Actions? Leverage the Point of Action - 0 views

www.bryaneisenberg.com/...s-leverage-the-point-of-action

call to action persuasion

shared by william doust on 10 May 10 - Cached

Want More Actions? Leverage the Point of Action
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william doust on 10 May 10

engineering and leveraging conditions to persuade customers in your favor at the point of "action thinking/action taking". There are cross overs beyond the web. Reflect between the lines and outside the context.

<div class="cArrow"> </div><div class="cContentInner">engineering and leveraging conditions to persuade customers in your favor at the point of "action thinking/action taking". There are cross overs beyond the web. Reflect between the lines and outside the context.</div>

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Web 2.0 + Best Practices = Connecting and creating value - Fast.Fwd.Innov@tion - 0 views

www.fastfwdinnovation.com/...-connecting-and-creating-value

for:christinewp for:elizborg for:rachyjohnstone elearning elearning strategy

shared by william doust on 11 Jun 09 - Cached

Web 2.0 + Best Practices = Connecting and creating value
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william doust on 11 Jun 09

Food for thought and methodology of how you could add value through use of web technologies to the customers/clients/communities you serve. Inspirational!

<div class="cArrow"> </div><div class="cContentInner">Food for thought and methodology of how you could add value through use of web technologies to the customers/clients/communities you serve. Inspirational!</div>

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Stanford Social Innovation Review : Articles : Ten Nonprofit Funding Models (March 16, ... - 0 views

www.ssireview.org/...ten_nonprofit_funding_models

for:elizborg business model nonprofit business model strategy for:rachyjohnstone

shared by william doust on 26 Mar 09 - Cached

For-profit executives use business models—such as “low-cost provider” or “the razor and the razor blade"—as a shorthand way to describe and understand the way companies are built and sustained. Nonprofit executives, to their detriment, are not as explicit about their funding models and have not had an equivalent lexicon—until now. 
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When a person says that a company is a “low-cost provider” or a “fast follower,” the main outlines of how that company operates are pretty clear. Similarly, stating that a company is using “the razor and the razor blade” model describes a type of ongoing customer relationship that applies far beyond shaving products.
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The value of such shorthand is that it allows business leaders to articulate quickly and clearly how they will succeed in the marketplace, and it allows investors to quiz executives more easily about how they intend to make money. This back-and-forth increases the odds that businesses will succeed, investors will make money, and everyone will learn more from their experiences.
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The nonprofit world rarely engages in equally clear and succinct conversations about an organization’s long- term funding strategy. That is because the different types of funding that fuel nonprofits have never been clearly defined.3 More than a poverty of language, this represents—and results in—a poverty of understanding and clear thinking.
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Through our research, we have identified 10 nonprofit models that are commonly used by the largest nonprofits in the United States. (See “Funding Models” on page 37.) Our intent is not to prescribe a single approach for a given nonprofit to pursue. Instead, we hope to help nonprofit leaders articulate more clearly the models that they believe could support the growth of their organizations, and use that insight to examine the potential and constraints associated with those models.
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william doust on 26 Mar 09

10 nonpforit funding biz-models: various strategic approches towards operational sustainability. This links really well to the harvard business review (HBR) practical table that outlined: strategy, business model, tactics, values. I have put a floating bubble on the page with the link to the HBR document. Donwloadable as A PDF.

<div class="cArrow"> </div><div class="cContentInner">10 nonpforit funding biz-models: various strategic approches towards operational sustainability. This links really well to the harvard business review (HBR) practical table that outlined: strategy, business model, tactics, values. I have put a floating bubble on the page with the link to the HBR document. Donwloadable as A PDF.</div>

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Create Custom Social Media Widgets - Video Widgets, WidgeADs™ - KickApps - 0 views

www.kickapps.com/widgets

ning clone ning competitor widget kickaps widgeads

shared by william doust on 04 Jun 09 - Cached

Haloscan | JS-Kit: Comments service - 0 views

js-kit.com/haloscan.html

comments haloscan jskit js-kit gravatar blogger comments custom code script blogger