The Games Businesses Play with Customers
Boomers and Generation X will remember the days when the Yellow Pages was the encyclopedia of local business. Now services such as Foursquare bring the Yellow Pages alive. Add to the fact that the people we know and trust share their experiences and endorsements or critiques with every checkin, we’re given access to something quite remarkable. Additionally, businesses are given a special opportunity to learn more about the people who are checking-in and also about those who are not. Foursquare offers a powerful set of business tools that can help local businesses, chains, destinations, you name it, more effectively connect with the people who can not only keep them in business, but grow it as well.
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