To be fair, things are changing. By the end of the year, 75% of US-based companies expect to use social media for customer service. It’s a reaction to the changing game. Gone are the days when social media was all about marketing through Twitter and Facebook. It’s now an integral tool to ensure you are responsive not reactive, contactable not aloof and authentic not robotic. And increasingly, it’s about solving customer’s issues in real time through social channels, showing your dedication and transparency to your customers.
Group items matching
in title, tags, annotations or url
2More
1More
Useful Social Media Blog » Blog Archive » Customer service through social med... - 0 views
2More
Nuts and Bolts: Social Media for Learning by Jane Bozarth : Learning Solutions Magazine - 1 views
10More
Google brings Interaction to Education with Google+ Pages | Rebecca Coleman | Social Me... - 1 views
1More
Google Plus Daily: The Main Differences Between Facebook & Google+ - 0 views
3More
How MOOCs Could Meet the Challenge of Providing a Global Education | MIT Technology Review - 0 views
« First
‹ Previous
81 - 100 of 371
Next ›
Last »
Showing 20▼ items per page