Has Anybody Asked the Students? - 0 views
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Joe Murphy on 21 Nov 12One thing I learned as Helpline manager is that the stereotype that today's students are "good with computers" is a gross generalization. Students (and most people) are good at _doing some things_ with computers. If we're asking them to use an unfamiliar system, especially for a complex task, it would be time well spent both to introduce them to the tool and check in on how they used it.